Jess Conner Email & Phone Number

Remote

• Fostered open communication to manage a team that operates as a unified organization and provides support and insight to each member of the group. • Participated in learning the Agile SCRUM approach and implemented the process with a new team of D365 Developers.• Prepared PI Planning to discuss the roadmap and cross team dependencies and clearly communicated the product vision to executive stakeholders. • Implemented new functionality in DevOps to clean up and organize features and user stories in the backlog.

• Acted as liaison between technical and business teams and translated requirements into user stories for development and customization.• Effectively trained new Systems Admin to adapt quickly to the fast pace of a start-up company. • Supported the maintenance and security role changes within Dynamics 365.• Analyzed business processes and recommended enhancements and customizations within D365.

United States

• Adapted quickly to a start-up company’s new systems and processes to be able to support Mobile Specialist and Field Support Specialist with navigating and troubleshooting errors within the Dynamics 365 Field Service and Finance & Operations. • Provided recommendations and knowledge transfer with Third Parties to enhance the current systems. • Communicated with end users of system changes such as Master Data changes in Field Service and F&O and created training documentation.

● Assisted in a three month project to implement workflows within SAP transitioning from MDG for Customer and Vendor Master data. ● Updated and revised all Standard Operating Procedures (SOP) for end users to understand the new process.● Supported the business in production Customer and Vendor Master Data changes during the implementation project. ● Trained users on new processes using Microsoft Teams to screen share and guide through the processes. ● Participated in testing and go live activities to ensure system functionality.

Sugar Land, Texas

• Directed the Finance Business Analysts in the execution of development, support and deployment of all Financial systems changes including SAP, Hyperion, Blackline, and LeaseCalcs applications.• Identified inefficient processes in data retrieval and collaborated with the business teams and BI team in the development of reports using HANA to simplify the process and allow users to focus on other tasks. • Created new processes in handling master data changes and ensured synchronization across SAP and Hyperion systems.• Gathered requirements, created master data, and technical table changes for new entities, rigs and/or rig moves.• Organized a company led class “Crucial Conversations” as team building for my direct reports and myself.

Houston, Texas

• Managed a team of Business Analysts and Vendor Master Specialists to provide support to a world-wide fleet at the company’s peak of up to 40 offshore drilling rigs.• Collaborated with IT to define and confirm that Supply Chain requirements are consistently represented in application development, user acceptance testing, and in production.• Lead review of new applications which may simplify current Supply Chain business processes.• Responsible for all Sarbanes Oxley Controls (SOX) as they relate to the Vendor Master process.• Identified, developed and implemented new processes and procedures for global offshore rig personnel within the Supply Chain operations crews.• Accountable for guiding blueprint requirements for all system related changes in SAP, SharePoint and Business Intelligence applications.

• Ensured the current SAP systems met compatibility requirements and provided support to more than 200 global users with approved enhancements.• Validated that the technical requirements and configuration aligned with the business needs of the Supply Chain organization.• Reviewed, tested, and approved technical table changes for all rig moves that routed to the correct accounting assignments for a world-wide fleet of 79 offshore drilling units.• Actively participated in the project to spin-off standard specification drilling rigs that would eventually become Paragon Offshore.

Sugar Land, Tx

• Collaborated with Finance and Plant maintenance to ensure all departments worked seamlessly together with the system integration. • Involved in the implementation of SRM, SUS, and Business Warehouse and led the testing during upgrade projects such as upgrade to ECC 6.0 and SAP Support/Feature Packs. • Created and executed User Acceptance Test scenarios to provide key improvement opportunities and embedding new enhancements using strong analytical, problem solving abilities. • Served as team lead on launching a vendor self-expediting function via our SAP SUS vendor portal. • Interpreted business feedback to produce key enhancements which improved vendor interactions as well as simplifying the overall system.• Developed test scripts for end users which included integrated systems such as FI and PM to ensure upgrades, patches, service packs and enhancements were fully tested. • Organized and performed training both domestically and internationally.• Produced reference documentation for the field on updated SAP system changes.

Sugar Land, Tx

• Performed comparative analysis of vendor pricing to capitalize on costs savings.• Managed the procurement of domestic operational requirements of capital equipment and services.• Facilitated on-site training for end users in the Middle East, North Sea, China, and Singapore during the 2008 SAP implementation.

Sugar Land, Tx

• Analyzed and expedited all active purchase orders in SAP for potential delays to operations.• Maintained communication with vendors to prioritize open orders and recognize issues.• Verified accuracy of data in SAP for status reporting.