Jess Hall Email and Phone Number

Versatile and accomplished professional with a multifaceted background in hospitality, boasting over 5 years of expertise.Currently working as a dedicated and integral team member at The Village People pub group, contributing significantly to the success and vibrancy at both Prince of Peckham and Queen of the South, for over a 4-year tenure. Fulfilled various roles, starting as a Bartender/Server and progressing to key positions such as Bar Supervisor, Graphic Designer, Bookings Manager, Operations Manager and currently, Head of Bookings & Promotion.Demonstrating exceptional skills in customer service, financial reporting, inventory management, and team coordination as a Senior Bar Supervisor. Transitioned seamlessly into the role of Bookings Manager, showcasing proficiency in email management, event logistics, and a keen eye for analytical insights, resulting in elevated customer satisfaction and enhanced booking systems.While working as Bookings Manager proved to be adept at orchestrating a diverse array of personal events for private hire bookings, including weddings, birthdays, wakes & memorials, etc - demonstrating a keen ability to seamlessly blend creative flair with meticulous organisational skills to deliver memorable experiences.As an Operations Manager, played a pivotal role in the successful opening of brand-new pub in the Tulse Hill area, Queen of the South, navigating through extraordinary challenges and gaining invaluable experiences throughout. Proven leadership in team management, staff training, and project coordination. As the current Head of Bookings & Promotion, responsible for strategic leadership in bookings and promotions, with a focus on innovative event planning and marketing strategies. All the while playing a pivotal role in shaping the brand identity of two venues within the pub group as the in-house Graphic Designer, exhibiting a unique blend of creativity and marketing acumen.This journey at The Village People reflects not only a diverse skill set but also a commitment to growth, adaptability, and a proven ability to take on new challenges with enthusiasm and expertise.Recognised for a results-driven approach, fostering a positive and productive work environment. Highly adaptable and open to new experiences, with a strong administrative focus. This comprehensive skill set, coupled with a proven track record in both creative and operational domains, positions me as a valuable asset ready to excel in diverse and dynamic professional environments.