I am a confident and cheerful customer service professional who enjoys and thrives on responsibility. Calm under pressure, resilient and resourceful; able to adapt quickly to unfamiliar, challenging and dynamic situations. An effective manager and valued team player with a high degree of integrity and emotional intelligence. I am a fast learner who is keen to learn and expand my skills at every opportunity. My experience in customer service across numerous roles allows me to communicate well with colleagues and the public as well as being able to find solutions quickly and efficiently. Operating as airline cabin crew, I am experienced in working in high-pressure environments, conforming to time pressures, as a part of an effective team and as an individual, while always being respectful to customers and focused on delivering quality service at all times.