Jesse Smith Email & Phone Number

Denver, Colorado, United States

· Engineers and deploys a specialized Google Sheets tool to enable construction vendors and coordinators to effectively track and evaluate project KPIs, meeting Google’s stringent data accuracy and performance standards.· Organizes the creation of managerial reporting templates that optimize data presentation and analysis for the analyst team, elevating report production processes for various cycles.· Directs the maintenance of Salesforce data integrity across all repair and maintenance operations, ensuring high data quality and reliability in operational reporting and performance tracking. Implements robust data validation processes to uphold data standards required for planning and evaluation.· Develops and standardizes detailed reporting mechanisms involving production, financial, and forecasting data to support Google's executive leadership in strategic decision-making, improving the precision of long-term planning and resource allocation.· Trains all team members on essential systems and reporting responsibilities, increasing team efficiency and competency in managing complex datasets and operational processes, which supports the achievement of high-priority goals and compliance with industry best practices.· Directs coordination efforts with multiple construction vendors to streamline project execution and prioritize infrastructure builds, significantly boosting operational efficiency and adherence to critical timelines. Fosters robust partnerships that improved service reliability and project scope compliance.

Charlotte, North Carolina

· Directed the creation and enforcement of a rigorous data quality management protocol for multiple business lines, ensuring impeccable data integrity and consistency, significantly reducing errors in data entry and fostering a reliable data environment, aiding in seamless system integrations and supporting accurate business decision-making.· Pioneered the integration of Duke Net orders into the TWC Salesforce platform, optimizing workflow processes and improving data synchronization across platforms. Integration facilitated improved order management and customer relationship management, driving increased efficiency and client satisfaction in service delivery.· Led the recruitment and training initiatives for new hires focusing on enhancing Microsoft Excel skills, crucial for data management and operations roles. Developed a standardized interview and assessment process to evaluate and upgrade data handling competencies, which bolstered productivity and data manipulation capabilities within teams.· Conceptualized and implemented reporting methodologies for business operations, including proactive build projects and serviceability code determinations for TWC. These methodologies not only streamlined data processing but also refined the accuracy and reliability of reports, supporting business evaluations and decision-making processes.