Jesse Pace Email & Phone Number

Greater Atlanta Area

• While in this position I maintained detailed information regarding all events in Symphony Hall and disseminating that information to the Woodruff Arts Center, event staff, and ushers. My responsibilities also.
• Reformed the ASO’s volunteer usher program and streamlined our operating processes
• Managed a volunteer database over of over 600 generous volunteers and a part-time assistant
• Improved the customer service level for patrons and helped cultivate new relationships with our guests
• Oversaw the Front of House program while also maintaining the hall schedule, contracted service agreements, and rental engagements

Georgia

• I managed the everyday scheduling for Atlanta Symphony Hall, and coordinated and executed all rental engagements. It was my responsibility to cultivate and maintain relationships with all rental clients. I also oversaw.
• Supervised a $70,000 capital project that changed the infrastructure inside Symphony Hall
• Exceeded rental financial goals, cultivated a new client base, and administered an analysis of the rental program and a new pricing structure
• Promoted new and existing technologies to build and maintain the schedule for Symphony Hall
• Cultivated great relationships with rental clients and supervised several tremendous rental experiences

Greater Atlanta Area

• I executed administrative tasks such as answering phones, emails, messages, and processing group orders for the group and corporate sales office. Furthermore, I planned and organized additional events to better our.
• Managed a large number of customer accounts and built positive relationships to better our customers experience and ensure their future patronage
• Developed and executed ideas to increase our audience numbers on a weekly basis

Greater Atlanta Area

Greater Atlanta Area

• While in this position I performed a multifaceted role with the ASO’s Operations department that included several roles. I provided clerical and administrative support to staff and executives, coordinated air travel.
• Collaborated with Artist Assistant in aiding guest artists, preparing the artist’s suites, constructing welcome packets, creating informative documents, and managing artist merchandise booths
• Prepared, issued and monitored execution of rental and instrumental contracts and agreements
• Aided in compiling data, data entry, and organization of an orchestra archive