Jesse A. Email & Phone Number

As a Research Analyst, I conducted user research and data analysis for product development of consumer electronics for a Fortune 100 Big Tech Company. I collaborated with cross-functional teams using Agile methodology, and designed technical reports using Tableau and Excel. I have successfully solved a data duplication error in over 10,000 data sets, saving the project approximately $250,000.I am also pursuing my Master of Science in Business Analytics from Cornell University, where I am learning advanced skills and techniques in data science, machine learning, optimization, and decision making. I have a Bachelor of Science in Interdisciplinary Studies, Natural Sciences and Psychology from Touro University, and a strong background in various types of research, including human studies, usability, product design, clinical, and laboratory research. I am passionate about leveraging data to generate market and customer insights leading to successful product development and delivery of exceptional user experiences.3 years of clinical healthcare experience in roles such as, Patient Care Assistant, Medical Scribe, and Advanced Medical Associate. Experience with EHRs such as eClinicalWorks, Spring Chart, and EPIC. Please inquire for additional information.

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  Research Analyst

  Exponent

  Mar 2022 - Present

  • Conducted user research (UX) for product development of a consumer electronics product for a Fortune 100 Big Tech Company• Analyzed SQL data to solve a data duplication error in over 10,000 data sets resulting in project savings of approximately $250,000.• Collaborated with cross-functional teams utilizing JIRA, incorporating an Agile methodology throughout the project life cycle.• Administered gap analysis and product failure analysis reports for prototype hardware and software.• Designed technical reports utilizing Tableau and Microsoft Excel, business requirement documents, and product development documents into user-friendly standard operating procedure (SOP) manuals.• Performed superior end-to-end data hygiene throughout all data processes such as data entry, data cleaning, QA (quality assurance).• Executed requirements gathering and validated functional requirements and specifications during client stakeholder meetings.• Utilized Tableau and Microsoft Visio to deliver digestible presentations and data visualizations for both non-technical and technical stakeholders.• Facilitated numerous user research (UX) sessions including, usability studies, moderated and un-moderated user studies, focus groups, user interviews, study surveys, and user acceptance testing (UAT)• Maintained a rank of 98th Percentile on a recent performance evaluation compared to a 100-person team in work quality, professional communication, technical operations, IT and product troubleshooting, and timeliness and accuracy of deliverables.