Contributed to multiple tasking orders, SOWs, and RFP Responses from major government clients for new contracts totaling more than $3M in first year revenue. Spearheaded collaboration efforts with a cross-functional team to support the successful development and implementation of a major financial exchange platform, achieving key project milestones ahead of schedule and enhancing transaction processing efficiency.Facilitated strategic planning and execution discussions… Show more Contributed to multiple tasking orders, SOWs, and RFP Responses from major government clients for new contracts totaling more than $3M in first year revenue. Spearheaded collaboration efforts with a cross-functional team to support the successful development and implementation of a major financial exchange platform, achieving key project milestones ahead of schedule and enhancing transaction processing efficiency.Facilitated strategic planning and execution discussions with consulting partners, ensuring project alignment with organizational goals; contributed to the integration of cutting-edge technologies, enhancing system scalability and security frameworks.Championed the implementation of role-based functionalities within the financial exchange platform, clarifying stakeholder responsibilities and enhancing governance and transparency, which resulted in a reduction in compliance risks.Conducted comprehensive gap analysis, identifying essential development areas for a financial exchange platform; this strategic insight contributed to a focused development roadmap, prioritizing user interface improvements and real-time monitoring features. Show less

Supported Salesforce Implementation Process and presentation from Requirements Gathering, Build, Testing, UAT, and Deployment. Utilized nCino Salesforce as an end-user to process, book, and fund over 46k PPP loans totaling over $3.6 billion.Mentored and led several teammates to Trailhead, championing the benefits of Salesforce knowledge and hands-on experience to help them get certified. Created custom objects, renamed standard objects, created master/detail and lookup… Show more Supported Salesforce Implementation Process and presentation from Requirements Gathering, Build, Testing, UAT, and Deployment. Utilized nCino Salesforce as an end-user to process, book, and fund over 46k PPP loans totaling over $3.6 billion.Mentored and led several teammates to Trailhead, championing the benefits of Salesforce knowledge and hands-on experience to help them get certified. Created custom objects, renamed standard objects, created master/detail and lookup relationships between objects, cloned standard profiles, permission sets, custom fields, automation, products, price books, reports, and dashboards.Reconciled monthly invoicing of billable hours for KPMG and subcontractors for State of Florida DEO engagement.Created and maintained multiple Project Management Office (PMO) work process maps enabling knowledge transfer to future teammates.Performed forensic look back investigations to anti-money laundering (AML) standards to help a large, well-known, bank and insurance company find and mitigate suspicious activity on customers’ accounts. Show less

Launched and built real estate firm, building the business from scratch and becoming the #1 independent real estate broker in Oviedo for listed home sales.Influenced buying decisions of bank & government clients, exceeding quotas 17%, adding $1.2 million in revenue.Coached 8 team members on MSA contracts, CRM management, reimbursement procedures & other administrative functions – built credibility & trust.Championed clients’ key performance indicators (KPI), securing top… Show more Launched and built real estate firm, building the business from scratch and becoming the #1 independent real estate broker in Oviedo for listed home sales.Influenced buying decisions of bank & government clients, exceeding quotas 17%, adding $1.2 million in revenue.Coached 8 team members on MSA contracts, CRM management, reimbursement procedures & other administrative functions – built credibility & trust.Championed clients’ key performance indicators (KPI), securing top scores (95%+), becoming a preferred vendor.Composed & delivered winning proposals for HUD & Fannie Mae contracts increasing sales 150%+ utilizing FAR.Influenced buying decisions of bank and government clients by problem solving through the feature/benefit method.Provided leadership and direction for all listings from initial assignment to closing/funding.Nurtured existing business relationships and pursued new clients, attending national networking events in the banking and real estate industries.Researched and identify potential customers while developing distinctive business plans for growth.Composed and deliver winning proposals for the HUD and Fannie Mae contract accounts.Trained and mentor new employees, providing on-going coaching for MLS data entry, HOA estoppels, utility orders, reimbursement procedures, and other administrative functions.Implemented strategic marketing and social networking tactics, supporting business objectives and driving demand for the organization.Administered numerous websites, blogs, and customer-relationship management (CRM) platforms, contributing to lead generation and incubation.Championed clients’ key performance indicators (KPI), securing top scores and facilitating a smooth transaction.Established reputation for operations excellence, excelling as a collaborative leader and forging superior relationships with staff and clients. Show less

Managed a monthly residential sales portfolio of 50 to 100+ listings, developing strategic marketing initiatives to increase client base.Analyzed market conditions to negotiate an honest and fair transaction while providing relocation assistance for tenants.Oversaw bids analysis, orchestrating closing, funding, and disposition of portfolio assets.Generated monthly marketing reports, providing metrics to evaluate market conditions and integrate competitive pricing… Show more Managed a monthly residential sales portfolio of 50 to 100+ listings, developing strategic marketing initiatives to increase client base.Analyzed market conditions to negotiate an honest and fair transaction while providing relocation assistance for tenants.Oversaw bids analysis, orchestrating closing, funding, and disposition of portfolio assets.Generated monthly marketing reports, providing metrics to evaluate market conditions and integrate competitive pricing strategies.Recognized and achieved top sales associate numerous times for Fannie Mae’s National Broker of the Year.Ranked in the top 10 of Tampa Bay real estate agents in the Kenst Report. Show less

*Monitored system processing schedule of multiple vendor database servers such as Siebel, Oracle, and SQL.*Managed complete network backup/restore of 40+ servers (Windows, AS/400, SQL, Oracle, Unix, Lotus) and 200+ user workstations including mailboxes.*Contributed in weekly status meetings for various projects relating to network throughput speed improvements.*Tested new software solutions for improved network availability for newly implemented WAN.*Resolved user service… Show more *Monitored system processing schedule of multiple vendor database servers such as Siebel, Oracle, and SQL.*Managed complete network backup/restore of 40+ servers (Windows, AS/400, SQL, Oracle, Unix, Lotus) and 200+ user workstations including mailboxes.*Contributed in weekly status meetings for various projects relating to network throughput speed improvements.*Tested new software solutions for improved network availability for newly implemented WAN.*Resolved user service request tickets to help employees with operating system, permissions, printers, and other office peripherals. Show less

*Data management including, but not limited to, back up and restore data on several different Operating Systems and database platforms. *Planned and performed disaster recovery daily on major corporations' networks. *Planned fault tolerance, NAS, and cluster farms. *Familiar with many different robotic arm tape backup systems.*Expert knowledge of Backup Exec and Volume Manager

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