Jessica Da Fonseca Email & Phone Number

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

Event management is about working with the client and connecting them to the best vendors for their desired event. Together we create the best team who will leave a lasting impression. Targeting brides, families, and small businesses. We are not limited to weddings and social events, but also work with small businesses to create seamless meetings and galas. It is essential to have a manager focus on vendor connections and the organization from beginning to end while the client focuses on the guests.

Toronto, Ontario, Canada

Developed and executed comprehensive logistics for a diverse range of events, including theatre events, film shoots, dance competitions, meetings, and exhibits, ensuring seamless operations and client satisfaction.Coordinated all facets of events, from room setups and food and beverage arrangements to audiovisual setups and managing attendee flow.Delivered exceptional customer experiences, exceeding expectations and maintaining a consistent 95% excellent rating in customer reviews.Facilitated daily communication with vendors and contractors, fostering strong partnerships to enhance event execution.Maintained proactive communication with clients, effectively upselling various departments such as audiovisual, electrical, engineering, production, catering, banquets, exhibitor services, nursing, marketing, security, and decor.Ensured strict compliance with local fire and safety codes, guaranteeing the safety of all event attendees and participants.Proactively identified and resolved challenges that arose both prior to and during events, maintaining smooth operations.Thrived in a fast-paced environment, effectively managing multiple clients simultaneously while delivering high-quality service.

Toronto, Canada Area

Hotel X Toronto

Spearheaded onsite organization and played a key role in up-selling corporate, social, and internal events, consistently exceeding client expectations.Demonstrated creativity in designing diverse meal options for events. Effectively managed up to 15 employees from multiple departments, fostering a collaborative and high-performance team environment.Acted as the primary liaison between clients and various hotel departments, including housekeeping, security, kitchen staff, chefs, banquet staff, and porters, ensuring seamless communication and coordination.Ensured timely processing of event orders, overseeing load-in, set-up, catering, and tear-down processes.Utilized the Social Tables platform to create detailed floor plans for all banquet and meeting spaces, ensuring accurate space capacity and optimal event flow.Took the initiative to develop an employee handbook with instructional documents, aligning with organizational structure and policies.Regularly presented updates to the Board of Committees, providing transparent communication and ensuring alignment with organizational goals.

Hotel X

Mississauga

•Developed and managed event budgets ranging from $15,000 to $120,000, ensuring financial efficiency.Created detailed agendas, site plans, and floor plans for a diverse range of events, including weddings, social gatherings, and fundraisers, contributing to seamless event execution.Showcased creativity by designing event stationery and marketing materials, enhancing the overall aesthetic and branding of each event.Skillfully negotiated with vendors, balancing budgetary constraints with artistic considerations to achieve optimal outcomes for clients.Successfully completed over 100 weddings and social events consistently exceeding client expectations.Cultivated and maintained strong vendor relationships, ensuring a network of reliable and trusted partners for future events.

Toronto, Canada Area

Lakeshore Campus

• Responsible for onsite organization for student events upwards of 300 students• Proven ability to work alongside staff of 10 team members at one time• Liaison between students, faculty and vendors to ensure activities were on time and as per agenda and floor plan• Ensuring supplies are well stocked and prepared for all events

Bucheon, Gyeonggi-Do, Korea

• Liable for ordering and requesting vehicles• Input confidential customer data • Trained new employees on administrative work including system software• Constant communication with head office to ensure they received all documentation • Daily customer service ensuring all guests have a great experience

Event Management, Event Management

Bachelor Of Arts (Ba), Liberal Arts And Sciences, General Studies And Humanities

Bachelor Of Arts - Ba, Liberal Arts And Sciences/Liberal Studies