Jessica Devries Email & Phone Number

Customer service, answering phones, various other administrative assistant duties.

Kentwood, Mi

- Administrative Assistant of a small plant of about 130 personnel. - Administrative duties include filing, answering phones, ordering food for meetings, working on weekly communications, and Excel database entry. - Perform many duties for purchasing on a daily basis. Use multiple functions in SAP program (P87) to check for parts that need to be reordered, approve or delete purchase requisitions and send off approved requests to purchaser. - Process acknowledgements, perform changes to purchase orders, and track down issues or updates on POs. - Enter orders for Bosch parts in SAP (POE& PA5). - Use web-based systems (BonaPARTe & eCatalog) to order tools, order office supplies, and to renew contracts. - Manage the approval, renewal and uploading of company files to SharePoint.

Grandville, Mi

Customer Service. Scan merchandise to identify items needing to be restocked and verify items that are out of stock and on order. Stocks the shelves with merchandise that arrived through receiving, or merchandise stored in the overhead shelving.

Zeeland, Mi

- In charge of making and issuing cabinet, padlock, door and other miscellaneous keys for the plant.- Responsible for fixing door handles and installing/keying door locks to the proper key system. - Responsible for the maintenance of the air monitoring devices used by plant personnel. - Carry out Security Department’s day-to-day protection services, fire protection/life safety and customer service functions for over 800 employees.- Patrol the grounds and buildings, as well as monitoring areas via closed-circuit television (CCTV) and respond to emergencies. - Operate a proprietary alarm-monitoring station and dispatch center, monitoring the facility fire protection and life safety systems.• Created a more in-depth training checklist for new security trainees in the first month employed - increased new employee comprehension of duties and requirements ten-fold• Computerized plant employee sick call list, saving paper and creating quicker access of information for supervisors.• Created multiple visual step-by-step instructions for new plant and security equipment making their uses and functions easier to comprehend.

Los Angeles Air Force Base

- Managed a 120-person Department of Defense civilian police unit. - Directed resource protection, installation entry control, and law enforcement patrols for five geographically separated areas. - Responsible for the federal, state and local training of active duty Air Force members, DoD officers, and government civilian employees. - Directly supervised anti-terrorism, personnel security, industrial security, and plans & programs sections. - Oversaw the review and correction of squadron operating instructions and policies. - Supervised several customer service departments, including the Pass & ID and Resource Protection sections. • Authored squadron operating instruction for vehicle protection pop-up bollards that increased efficiency of use and decreased the amount of vehicles getting damaged from improper use.

Los Angeles Air Force Base

- Responsible for the federal state and local training of a 120-person unit, that included active duty Air Force, Army National Guard, Department of Defense police officers, and government civilian employees. - Supervised the Supply Section, Resource Advisor, Security Forces Training Section, and the Combat Arms Training Section. - Managed the unit's annual budget of over $400K, and equipped the 13 vehicle police fleet. - Supervised weapons qualification for daily armed base personnel and for base deployers. - Responsible for accountability of over $2 million worth of supply inventory and two geographically separated armories. - Also acted as alternate Resource Advisor, taking on the job’s day-to-day responsibility when the unit’s resource advisor was deployed.• Secured funding for a $100K state-of-the-art Firearms Training Simulator (FATS) that allowed for increased weapons proficiency base-wide. • Created a comprehensive weapons familiarization training using the FATS that increased weapons knowledge two-fold for base military personnel before they deployed.• Authored pop-up target scenarios training for 9mm & M-16/M-4 for FATS machine which helped increase shooting fundamentals in a safe environment before live-range shooting.• Completely eliminated previous pattern of squadron Government Purchase Card rule violations

Nellis Air Force Base, Las Vegas, Nv

- Supervised a 60-person police services and security flight servicing over 7500 assigned military personnel. - Directed resource protection activities, installation entry control, and military working dog utilization. - Enforced security in 15 increased protection level restricted areas. - Responded to all emergencies and incidents, and coordinated effective resolutions as the senior security forces representative. - Directly supervised the Flight Sergeant, monitored subordinates’ personal performance, military bearing, morale, welfare and discipline.• Co-authored a Security Forces Response plan that decreased response time of restricted area back-up force by 90 minutes. Plan was lauded by Air Combat Command top cop during a visit.• Created a visual representation of increased Force Protection posting in order to show Air Combat Command leaders the personnel needs for the squadron.

Nellis Air Force Base, Las Vegas, Nv

- Supervised a 100-person security flight responsible for protecting 75 structures housing Department of Defense resources worth over $750 million. - Commanded the security forces flight during routine and emergency responses. - Directly supervised the Flight Sergeant, monitored subordinates’ personal performance, military bearing, morale, welfare and discipline. - Monitored subordinates’ progress and completion of proficiency evaluations and on-the-job training. - Conducted inspections, exercises, and post checks on personnel.• Successfully implemented posting requirements during increased Force Protection Condition on September 11, 2001 and beyond.• Successfully prioritized contingency posting requirements during a catastrophic power failure in a weapons storage area.

Jenison, Mi

Answered phones, recorded and filed weekly youth offerings, and used various Microsoft Office applications for correspondence and student database. • Computerized many aspects of the job, which increased efficiency in office over 50%.

Allendale, Mi

Student worker in charge of answering the phones, processing and filing violations, entering violations into a database, and looking up tickets on LEIN. Also responsible for mediating appeals, taking violation payments, balancing payment deposits, and officer dispatch.• Initiated a review of all the old unpaid violations for missing or incorrectly filed tickets, when computer filing did not match. Found at least two dozen paid tickets filed as unpaid.

Bachelor Of Arts, Criminal Justice

Bachelor of Arts in Criminal Justice

Master'S Of Arts, Homeland Security

Activities and Societies: Golden Key Honor Society Master of Arts in Homeland Security

Professional Locksmithing Certification, Locksmith

Correspondence course teaching basic locksmith skills.

Introduction To Construction Certificate, Construction

Basics of home building and other woodworking.

Bachelor’S Degree, Information Security And Intelligence