Jessica L. Email & Phone Number

Fargo, ND, US

Harwood, North Dakota, United States

Fargo, North Dakota, United States

Fargo, North Dakota

West Fargo, North Dakota

• Supports HR and safety departments by maintaining applicable system information.
• Assist with the implementation and maintenance of ADP throughout the company.
• Enter new hires and benefit enrollments in ADP. Process terminations in ADP once employees end their employment.
• Enter status changes (wages, positions, transfers, etc.) in ADP. Ensure that this information is also communicated accurately to Payroll as applicable.
• Create and run reports as needed to complete… Show more Supports HR and safety departments by maintaining applicable system information.
• Create and run reports as needed to complete tasks.

Fargo, North Dakota

• Provide customer service and file support to vendors who are implementing a file feed on behalf of a group to more efficiently report COBRA qualifying events.
• Analyze and test incoming files to ensure that the specs are set-up properly with the vendor.
• Communicate actively with vendors to provide them results of test files and to stay on track with testing.
• Transition feeds to production once they are proven to be functioning properly.

Fargo, North Dakota Area

• Provide customer service and administrative support of COBRA services to current groups through email and phone communications.
• Collaborate with account specialist team to ensure that account information is accurately reflected in DBI systems.
• Communicate actively with groups to process necessary updates to both group and participant accounts.
• Receive account updates and provide them to internal teams in a timely manner for processing.
• Maintain ownership of a portion of the… Show more Provide customer service and administrative support of COBRA services to current groups through email and phone communications.
• Maintain ownership of a portion of the COBRA file feed tracking forms by providing error information to groups in a timely and accurate manner. Show less

Fargo, North Dakota Area

• Pre-process undergraduate applications for admission and process application fees. Provide customer service to students via email and phone interactions.
• Collaborated with processing staff to ensure that applications are pre-processed within 3 days of the application date to provide prompt status updates to prospective students.
• Communicated actively with students to share pertinent information regarding application status.
• Identified frequent changes to applications and… Show more Pre-process undergraduate applications for admission and process application fees. Provide customer service to students via email and phone interactions.
• Identified frequent changes to applications and accurately prioritized them in the system by academic term.
• Received / input application materials into ImageNow and verified accuracy of information.

Watertown, South Dakota

• Served as primary point of contact between customers, account managers, production personnel and carriers for shipping.
• Communicated actively with customers to share pertinent information building strong relationships.
• Identified frequent client changes to orders and accurately prioritized them in system by partnering with customers.

Associate'S Degree, Business/Photography

Honor Student

Associate'S Degree, Computer Science

Honor Student

Education record

Activities and Societies: National Honor Society Honor Student