Jessica Clark Email & Phone Number

York, Pennsylvania Area

• Assisted customers using product knowledge, customer service, and suggestive selling • Managed 1-2 Treat Team members during shifts• Maintained an organized and clean store front, production area, and storage area• Assisted with inventory of supplies• Assisted in training new team members in the fundamentals of “Super” Service, and product creation• Was recognized by corporate 10 times for receiving 100% on customer service evaluations as Treat Team Member

York, Pennsylvania Area

• Developed and designed marketing materials for workshops and fundraising events• Maintained visitor and membership data in Raiser’s Edge Database• Utilized various internet resources (social networking and search engines) to research donor information• Assisted the Development Department with various organization needs • Assisted with the planning and execution of events• Awarded with “Development Volunteer of the Year” in 2011

Vancouver, Washington

• Assisted visitors with admissions, membership information, gift shop purchases, and addressed and resolved issues• Maintained visitor and membership data in Past Perfect Database and generated mailing lists and various reports• Managed multi-line phone, providing accurate information, and relaying messages to appropriate individuals • Collaborated with the staff to plan and execute programs and fundraising events• Maintained an organized and clean front desk, gift shop and exhibit areas

Bachelor Of Science, Business Administration

Activities and Societies: Campus Activities Board, Summer Orientation, Spartan Newspaper

Vocational Certificate, Hospitality Management

Activities and Societies: * Planned and managed a Christmas banquet for local website design company. * Achieved Class Valedictorian