Jessica Cromer Email & Phone Number

Administers employee benefit programs, leave, Workers' Compensation, and accomodations by providing information and support to employees and managers. Ensures compliance with City Policy, collective bargaining agreements and all applicable Federal and State regulations.Oversees complex and/or high-profile processes, proactively identifying issues that require research or change. Provides experienced technical, professional, and analytical benefit-related consultation and oversight to managers and employees. Applies appropriate laws, policies, and contract language to benefit issues and provides responsive, approachable, and effective customer service.

Issaquah, Wa

Proactively carry out responsibilities and perform daily management in the following functional areas: leave administration (FMLA/PFML/WFCA/ADA/Non-Medical), COVID-19 safety administration, coaching and counseling on HR policies and procedures, workplace accommodations and return to work, Workers’ Compensation, ergonomics training and assessments, and safety.

Kent, Wa

Assist with day-to-day operations of HR and Payroll functions to ensure objectives are being met. Proactively carry out responsibilities in the following functional areas:Employee Relations and Compliance:•Administer design and implementation of personnel policies, establish standards and procedures•Coordinate employee training and development activities, performance management and compensation plans•Consult with managers regarding employee performance•Monitor, interpret and implement ongoing changes in federal and state employment laws and regulations, ensuring HR processes adhere to applicable employment laws•Administer leave management, including FMLA, disability leave and WC claims•Assist with accurate and timely filing of statutory reports•Stay abreast of regulatory changes by participating in industry updates, coordinate with benefits brokers to recommend policy and procedure changes•Assist with evaluating and revising the employee handbook•Administer termination processing•Assist with employee relations issues•Answer employee questions about human resources policies, programs and proceduresBenefit Administration/Payroll:•Administer enrollment and billing for health and life insurance plans, 401(k), and EAP•Coordinate annual open enrollment periods and oversee all changes throughout the year•Ensure employee understanding of benefit programs•Act as liaison with insurance carriers and foster effective relationships with reps•Maintain HR and payroll records in payroll system•Process semi-monthly payroll processing•Assist with benefit billing reconciliation, resolving discrepancies and auditing payroll deductionsRecruitment and Labor Relations:•Work with hiring managers to create or update job descriptions and research compensation factors•Initial screening of applicants to ensure they meet the basic requirements, coordination of interviews, and background checks•Administer new hire on-boarding/enrollment process and orientation

Enumclaw, Wa

-Provide administrative support for HR team members.-Collaborate on departmental projects and programs involving strategic HR initiatives.-Provide effective and accurate payroll processing and associated accounting services. -Administer regular transactions and maintenance tasks involving payroll and timekeeping systems, payroll processing, data validation and data transmission.-Assist with audits of the payroll system.-Reconcile assigned payroll accounts to the general ledger.-Provide training and technical support to managers and staff relating to timekeeping practices and payroll processing requirements.-Act as a Workers' Compensation SME.-Assist with year-end review of wage statements.-Compile statistical reports as requested.-Identify, innovate and suggest new procedures and opportunities to streamline payroll processing, systems and practices. Implement changes as needed.-Participate and assist with services involving benefit plan participation, enrollment and associated accounts payable activities. Prepare monthly insurance premium billings for benefit plans.-Assist in providing informational resources for employees when benefit plan questions arise.-Assist in special events preparation and coordination as assigned.-Coordinate recruiting, employment selection processes and follow-up activities involving job applicants.-Coordinate, schedule and provide new employee orientation.-Maintain employee personnel files.

Greater Seattle Area

Support and provide value to an employee-oriented human resources department with a diverse range of responsibilities and focus areas including:-Serve as HR first point-of-contact, providing excellent customer service to internal and external customers-Manage recruiting and staffing logistics, including positive outreach, advertising, tracking and screening resumes, facilitating candidate pre-screening and skills testing, participating in interview processes, and making recommendations to upper management -Develop and maintain all documentation for affirmative action program and required reporting-Prepare and administer annual and quarterly benefits open enrollment periods and perform continual employee maintenance for all benefit programs-Coordinate and participate in the onboarding and orientation process for all new hires and separating process, including exit interviews, for all employees-Participate in the development and maintenance of policies, procedures, job descriptions, and training initiatives -Responsible for accurate and timely bi-weekly payroll preparation and processing for all non-exempt and exempt employees-Maintain all HR and personnel systems and records -Ensure compliance for HR-related employee communications and labor law postings

Seattle, Wa

Support employee-oriented human resources department by coordinating human resources administrative and operational functions by providing excellent customer service and results delivery to internal and external customers. Focus areas include, but are not limited to: recruiting and staffing, employee training and development, benefits and compensation, performance management, communications, and compliance efforts. Significant Accomplishments:-Successfully performed as the sole onsite HR professional for two terms: March 2013 – January 2014, May 2014 – August 2014-Supervision Certification Series, Green River College: April 6, 2015-Effectively participated in a successful OFCCP compliance audit -Participated in the implementation of two HRIS systems and one ATS

Seattle, Wa

Support day-to-day HR operations, provide administrative support, and excellent customer service to internal and external customers. Focus areas include: supporting recruiting and staffing, employee training and development, benefits and compensation administration, bi-weekly payroll preparation, and HRIS management. Manage and maintain HR spreadsheets and databases, manage the employee benefit administration process, perform calendar management, participate in HR communication initiatives, manage administration of applicant sourcing and screening, facilitate interview scheduling process, and ensure compliance of HR records and labor law posters. Provide guidance and direction for Administrative Assistant.

Manage and maintain HR spreadsheets and databases, manage the employee benefit administration process, perform calendar management, participate in HR communication initiatives, manage administration of applicant sourcing, facilitate interview process, and ensure legal compliance of HR records and labor law posters. Provide administrative support to the CEO, President, Human Resources Manager, and other departments as necessary.

Seattle, Wa

Provide administrative support to the President, Vice President and Human Resources Manager. Track and maintain various HR spreadsheets and databases, process benefits paperwork, schedule appointments and calendar management, generate HR form letters and general correspondence, and help ensure that HR records and labor law posters are maintained and in compliance with record-keeping laws. Screen and route phone calls and correspondence: receive and greet interviewees, customers, guests, and answer general customer, employee, and candidate questions.

Issaquah, Wa

Promoted from telephone research representative to supervisor, serving as liaison between subordinate employees and president/owner of the company. Responsible for daily office operations and an average of 15 subordinates, to include:-Employee orientation, on-boarding, and continual training of all personnel-Employee performance evaluation, coaching, and discipline-Employee and project scheduling to meet daily quotas and maximize results-Timekeeping -Reviewing and editing documents for accuracy to present to clients -Working with market survey database for radio station coding-Provide professional and effective customer service and complaint management-Special projects, including in-store promotional events and onsite project manager for outsourced work

Issaquah, Wa