Jessica Morris Email & Phone Number

Eugene, OR, US

Remote

• Led sales driving efforts across 15 store locations + corporate office with seven-figure annual marketing spend across three retail brands and e-commerce store. Managed IT team for technical support and company.
• Identified opportunity for new store hours, driving +0.8% in topline sales over 12 months with no expense increase
• Identified training opportunities, reducing SAP vendor support by 92% in 2016 and GP vendor support by 28% in 2017 while maintaining the same size internal IT team
• Created the 3-5 year company strategic roadmap, collaborating with senior management from each department to identify and document priorities, key objectives, and annual performance goals
• Led the due diligence process to facilitate the successful sale of the company, coordinating information and data sharing between current company, buyers, legal counsel, and business consultants

Moorhead, MN

• Managed strategic priorities and daily operations of IT and inventory control departments while directly overseeing nine team members and a six-figure annual operations budget. Advanced company analytics to create.
• Designed and built inventory reporting tools to allow for SKU-level insight into shortage opportunities, which drove decision-making on new loss prevention strategies and process improvement
• Developed interactive tools combining sales, inventory, and promotional analytics to improve data-visibility for purchasing team and create efficiencies in the reorder process
• Co-created and managed monthly company scorecard to track KPIs against annual goals across all teams (sales, inventory, customer service, expenses, turnover, etc.)

Moorhead, MN

• Launched IT team as a new corporate department, establishing and documenting IT processes and hiring two direct reports to manage technical support and build company analytics from the ground up. Co-led the development.
• Co-led $1.2M Microsoft Dynamics GP ERP system overhaul: identified IT infrastructure capital investment needs, documented and refined internal processes pre- and post-implementation, and managed ‘go live’ across 14.
• Managed implementation roadmap for SAP Business Objects reporting system investment, developed training plans for management and executive teams, and built core company sales, promotion, and inventory reports

Moorhead, MN

Created, edited, and maintained website content for e-commerce store. Launched and sustained all aspects of company and brand promotion, including social marketing via corporate Facebook and Twitter accounts, writing national and local media pitches, and assembling press packets. Planned sales and public events in conjunction with company president, store.

Fargo, ND

Directed all aspects of kiosk operation, including hiring, employee training, scheduling, and weekly ordering. Chose, promoted, and placed new products to sell at kiosk based on sales reports and market knowledge. Attended regular meetings with corporate executives on status of kiosk operations and sales reviews

Fargo, ND

Performed kiosk operation duties while working independently at a high traffic area in local mall. Operated a cash register, interacted with clients, balanced daily finances, and restocked shelves as necessary.

Fargo, ND

Maintained client records and schedules. Assisted director in synthesizing client records to generate a yearly report on the center’s productivity. Performed general administrative duties, including answering telephones and scheduling appointments.

Fargo, ND

Worked with undergraduate and graduate students in one-on-one conferences to improve their writing through feedback on current skills and instruction for new skill development. Created and published worksheets, brochures, and other documents using Microsoft Office Suite programs. Assisted foreign exchange and English Second Language students with language.