As a customer-focused Sales Engineer with over 13 years of experience, I thrive on bridging the gap between technical solutions and business needs. My expertise lies in identifying pain points, developing tailored technical solutions, and building strong customer relationships to drive results. Whether I’m delivering engaging product demonstrations, handling objections with finesse, or negotiating win-win outcomes, my goal is always to maximize customer satisfaction.Throughout my career, I’ve honed a diverse skill set, including troubleshooting, objection handling, and public speaking, along with in-depth knowledge of AWS cloud computing, CRM systems like Salesforce and HubSpot, and IT security. My recent Sales Engineer Internship at Careerist allowed me to showcase my CRM expertise, develop personalized demos, and help clients overcome challenges to achieve their objectives.At Baptist Health South Florida, I optimized workflows, trained new hires, and collaborated with the IT team to enhance productivity by 50%. I’m passionate about process optimization and leveraging data-driven insights to solve complex problems—ensuring not only efficiency but also full compliance in every project I undertake.I’m excited about continued growth in sales engineering, where I can combine my technical know-how, problem-solving abilities, and commitment to delivering exceptional client experiences.