Jessica Beer Email & Phone Number

Washington, Dc, Us

Washington Dc-Baltimore Area

Uploads and manages comprehensive documents to streamline HR cases. Trains new employees on best practices, serving as a mentor for new employees. Manages case queues, prioritizing urgent issues.

Herndon, Va

Oversaw 300+ Independent Contractors, utilizing proprietary systems, and ensuring that all processes and procedures were running smoothly and aligned with the program goals. Onboarded 10-15 contractors weekly for six enterprise clients in the Healthcare vertical. Employed Salesforce to manage onboarding tasks and status reporting. Utilized Vendor Management Systems (VMS) in analyzing billings and projects.• Collaborated with four Managed Service Providers to onboard contingent workers quickly and implement program initiatives and process improvements.• Successfully advocated for customer account management by collaborating with Finance and HR teams on escalated issues.• Researched, analyzed, and resolved issues relating to time entry, manager approval, expense reimbursement, payroll, and general billing.

Mclean, Va

Orchestrated meetings and outings, including meals, activities, and location. Educated teams on unique services and assisted managers, directors, and Partners in drafting Statements of Work and Master Service Agreements. Served as a point of contact for outside referrals and directed to the appropriate contact person.• Managed two Partner and four Managing Director calendars, contacts, expenses, travel, and assignments.• Maintained the department CRM database, including coordinating prospect checks and regular follow-up on the status of 20+ opportunities from prospect to close.• Coordinated with Marketing to assist with 3-4 prospect proposals monthly.• Supported the creation of marketing materials and outreach for the Business Services & Outsourcing department, including biographies, pamphlets, and email campaigns.

Facilitated and scheduled interviews, pursued qualified candidates for enrollment, and determined the appropriateness of candidates for admission based upon career goals. Portrayed educational programs to students, parents, and educators.

Mclean, Virginia, United States

Monitored operations of the rental branch, including planning for reservations, schedules, training, reviews, and providing and encouraging excellent customer service• Increased customer service score from 82% to 86%.• Created and deployed branch marketing plan and market Enterprise to 15+ local shops and dealerships. • Enhanced branch operating profit over previous year 39.5% May 2008 and 278% April 2008

Bachelor Of Arts, Communication Studies

Activities and Societies: VP Member Development, Alpha Gamma Delta; Society of Professional Journalists

Special Education And Teaching