Jessica Jones Email & Phone Number

Tampa, Florida, US

Tampa, Florida, US

Dublin, Coolock, IE

• Schedule staff to optimize practice needs and bottom line.
• Implemented review system and performs personnel evaluations of clinical staff members, implement training programs, and establish a successful office environment.
• Handles all paperwork from preliminary conversations with policy holders and third parties for insurance claims.
• Resolve issues involving account discrepancies and product delivery.
• Involved in sourcing, interviewing, and hiring new clinical staff.
• Manages and directs office flow.

• Performed pre-testing (auto refraction, lensometry, tonometry and topography) and special testing (visual fields, fundus photography, optical coherence tomography, slit lamp photography).
• Conducted preliminary case history including current medical conditions, visual acuities, dial in, phoropter, color vision and drop instillation.
• Assisted patients in explanation of insurance benefits and out of pocket costs.
• Knowledgable with indications and contraindications of all ophthalmic medications (glaucoma drops, antibiotics, steroids)
• Reconciled and filed all third-party authorizations, claims, and reimbursement checks.
• Managed walk-in, telephone traffic, and maintained appointment book management.