Jessica Jones Email & Phone Number

Tampa, Florida, Us

Tampa, Florida, Us

Dublin, Coolock, Ie

• Schedule staff to optimize practice needs and bottom line. • Implemented review system and performs personnel evaluations of clinical staff members, implement training programs, and establish a successful office environment.• Handles all paperwork from preliminary conversations with policy holders and third parties for insurance claims.• Resolve issues involving account discrepancies and product delivery.• Involved in sourcing, interviewing, and hiring new clinical staff. • Manages and directs office flow.• In charge of inventory management of all three locations. • Responsible in the creation and development of the corporate customer relationship management system. • Accompany physician into the patient examination room in order to transcribe a history and physical exam and document accurately the physician’s encounter with the patient and others present.• List all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician.

• Performed pre-testing (auto refraction, lensometry, tonometry and topography) and special testing (visual fields, fundus photography, optical coherence tomography, slit lamp photography). • Conducted preliminary case history including current medical conditions, visual acuities, dial in, phoropter, color vision and drop instillation.• Assisted patients in explanation of insurance benefits and out of pocket costs.• Knowledgable with indications and contraindications of all ophthalmic medications (glaucoma drops, antibiotics, steroids)• Reconciled and filed all third-party authorizations, claims, and reimbursement checks.• Managed walk-in, telephone traffic, and maintained appointment book management.