Jessica L. Email & Phone Number

Shanghai

HIGHLIGHTS:● Worked closely with internal customers to determine their strategic information requirements, measured performance against expectations, and supported their business objectives and system requirements.● Supported local and key users with ERP-related matters, including the order-to-delivery cycle, purchasing, sales achievements, and various types of data quality control to ensure timely delivery on milestones across teams.● Utilize 10 years of nationwide big data to analyze suitable for all levels of management to make informed business decisions such as identifying trending products, forecasting future sales plans, and allocating incentives.● Analyzed and summarized key system and business process issues to optimize the return on IT investments.The Sony Group is primarily focused on the Electronics (such as AV/IT products & components), Game (such as PlayStation), Entertainment (such as motion pictures and music), and Financial Services (such as insurance and banking) sectors. As ERP Project Manager, I managed a $200M Tri I Project enterprise system investment to consolidate sales and marketing reports.

Shanghai, China

HIGHLIGHTS:● Managed IT assets including updating date-base IT computer asset order, distribution, and installation arrangement while utilizing and managing Footprints software to track service work tickets.● Assisted staff with and resolved hardware and software issues to promote an efficient work environment.● Assisted the Manager on Active Directory in creating groups and permissions to users to access the network.BP China is a global energy company with the purpose to reimagine energy for people and our planet. During my role as IT Specialist, I assembled personnel workstations, including IT asset management, printer, and NIPR connectivity, for personnel to complete their day-to-day activities.

Master'S Degree, Analytics

Bachelor'S Degree, Information Technology