Hi I'm Jessica 👋🏽, I’m a graduate from the University of North Carolina at Charlotte, with a Bachelor Degree in Communication and a Minor in Sociology. #GoNiners ⛏💚I am an aspiring Human Resource Professional looking to pivot my career from the Healthcare Operations to the Human Resource industry. I am looking for HR Coordinator/Acquisitions roles where I can add value to the field. I have a strong background in the Healthcare field which includes direct patient care, client relationship management, talent & development optimization, and handling administrating duties. I’m seeking to break into the Human Resource industry in an entry-level role or a role that fits my current experience. _________________________________________________Professional Competencies/Hard Skills: Business Management, Financial Analysis, Interviewing, Talent Management Systems, Legal knowledge, Technology Competency, HR Software Proficiency, Recruiting, Customer Service, Administrative Expert, Active listening, Compensation and Benefits Management, Onboarding, Regulatory Management, Prioritization, Culture and Awareness Sensitivity, Qualitative/Quantitative Analysis, Project Planning. _________________________________________________Software Operations Expertise: 🖥💾EPIC, Workday, DocuSign, Jabber, Excel, Microsoft Outlook/Teams, Google Apps, Dolphin. _________________________________________________Soft Skills: Communication, Decision Making, Employee Relations, Organizational, Innovation, Confidentiality, Teamwork, Leadership, Problem Solving, Time management. _________________________________________________Thank you for stopping by and learning a little bit about me. I would love to connect and network! 😊"Be the change you want to see in the world" - Gandhi
The Eco Man Pest Solution
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Office ManagerThe Eco Man Pest Solution Nov 2022 - PresentNorth Carolina, United States- Successfully managing administrative tasks and office operations, resulting in 20% increase in overall efficiency.- Implemented customer service protocols that led to a 15% improvement in customer satisfaction ratings. - Developed ad maintained a streamlined inventory management system, reducing cost by 10%.- Overseeing administrative tasks, managing schedules, handling customers inquiries, and coordinating with field technicians.- Maintaining inventory, managing budgets, and implementing office procedures.
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Patient Care CoordinatorUniversity Of North Carolina At Chapel Hill Nov 2021 - Jun 2023•Provides service to over 500 patients who are referred to the Orthodontic Clinics at UNC Adam School of Dentistry for evaluation and treatment.•Coordinated patient care with the healthcare team, including scheduling appointments, arranging for medical tests and procedures, and following up on treatment options, and orthodontal services.•Communicated with patients and their families regarding medical information, treatment options, and dental services.•Managed administrative task related to patient care, including verifying insurance information, collecting payments, and processing medical records. •Managed administrative task related to patient care, including verifying insurance information, collecting payments, and processing medical records. •Maintain patient database (chart, x-rays, models, photographs, correspondence, letters, etc.)•Achieved a 95% patient satisfaction score through effective communication and exceptional customer service skills. -
Administrative Support SpecialistUniversity Of North Carolina At Chapel Hill Jun 2020 - Nov 2021Chapel Hill, North Carolina, United States•Provided exceptional customer service through direct communication with patients and team members. •Managed the closing of daily deposits and reconciling payments through TouchNet.•Oversaw invoicing and billing functions. •Achieved consistent and accurate payments. •Managed phone, email, and incoming and outgoing faxes. •Facilitated delivery of special projects to meet organizational and departmental objectivities.•Implemented methods to improving daily operations. •Maintained record-keeping and data entry for increased efficiency. •Performed other duties as assigned.
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RecruiterIvory Skies Consulting Company Jan 2019 - Jun 2020Durham, North Carolina, United States•Assisted with onboarding and orientation of new hires, resulting in 90% new hire retention rate. •Assisted with postings by conducting task analyses to create job duties and requirements for job openings. •Utilized various sourcing techniques such as LinkedIn recruiter, job boards, and employee referral resulting in 60% reduction in agency spend.•Assisted the HR team with full-cycle recruitment, resulting in a 25% reduction in time-to-fill and 50% increase in candidate quality.•Coordinated and scheduled interviews for hiring managers and candidates, resulting in 90% new hire show rate.•Supported company-wide information meetings.•Conducted record audits and mandatory reports. •Performed other duties as assigned.
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Management TraineeEnterprise Car Sharing & Rental Jun 2018 - Jan 2019Chapel Hill, North Carolina, United States•Remained competitive through add on sales upgrades.•Helped managers complete daily tasks.•Implemented new policies.•Through understanding of each department’s daily processes and goals.•Provided administrative support. •Became familiar with personnel duties.•Participated in company’s strategic planning.•Helped managers in evaluating performance (e.g., writing reports, analyzing data)•Keep track of business revenue.•Researched ways to increase profitability and lower risk.
Jessica Patterson Education Details
Frequently Asked Questions about Jessica Patterson
What company does Jessica Patterson work for?
Jessica Patterson works for The Eco Man Pest Solution
What is Jessica Patterson's role at the current company?
Jessica Patterson's current role is Alumni of the University of North Carolina at Charlotte🎓💚 | Aspiring Human Resource Professional💻 | Healthcare Management Specialist 🏥 | Client Engagement | Recruiting 👩🏽💻 | Coordinator 🗂.
What schools did Jessica Patterson attend?
Jessica Patterson attended University Of North Carolina At Charlotte.
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Jessica Patterson
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