AeroLeads people directory · profile
Jessica R. Email & Phone Number
Senior Information Technology Support Engineer
at
Dataminr
1 work email found
@sandboxstrat.com
2 phones found area 207
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior Information Technology Support Engineer
Location
New York, United States
Company size
Who is Jessica R.? Overview
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Quick answer
Jessica R. is listed as Senior Information Technology Support Engineer at Dataminr, a with 763 employees, based in New York, United States. AeroLeads shows a work email signal at sandboxstrat.com, phone signal with area code 207, and a matched LinkedIn profile for Jessica R..
Jessica R. previously worked as IT Support Engineer at Dataminr and IT Support Specialist at Harry'S, Inc.. Jessica R. holds Bachelor’S Degree, Psychology from Saint Mary'S College.
Company email context
Email format at Dataminr
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*@sandboxstrat.com
68% confidence
AeroLeads found 1 current-domain work email signal for Jessica R.. Compare company email patterns before reaching out.
Profile bio
About Jessica R.
SUMMARY Making a difference in people’s lives, I am a focused IT Support professional who is passionate about ensuring technology boosts productivity for over 10 years. I thrive in supporting daily IT operations, overseeing projects with smooth goal transitions, brainstorming & testing new technologies, educating users on best practices, and cooperating with departments.Frequently commended for technical, analytical, and problem-solving skills, as well as punctual, dependable, reliable, adaptable, hard-working, friendly, patient, empathetic, and collaborative.PROFESSIONAL SKILLS• OSI Model, ITIL, HelpDesk Support (Zendesk, FreshService, JIRA, Confluence)• User Training (Live Events, Documentation Creation & Upkeep)• Unified Endpoint Management (JAMF, Manage Engine, Baramundi, Intune)• SSO Management (OneLogin & OKTA)• Administrator (Active Directory, SAAS: BetterCloud, Google Workspace, Microsoft Office 365, Adobe Creative Suite, Dropbox Business, Box Admin)• Infrastructure purchases, upgrades, recyclables, repairs
Current workplace
Jessica R.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Dataminr
6 roles
Jessica R. work experience
A career timeline built from the work history available for this profile.
It Support Engineer
- Provide both remote and on-site IT support, document incidents and resolutions, ensure uninterrupted access to software, operating systems, and hardware- Optimize technical documentation tailored to end-users and IT colleagues- Troubleshoot desktop and laptop systems, proficient in MacOS and Windows, and other hardware and software issues, offering swift and effective solutions- Deploy workstations and laptops for both new and existing team members- Facilitate IT training sessions for new hires, focusing on building success to ensure a seamless onboarding process- Oversee hardware inventory and communicate procurement requirements, guaranteeing effective inventory management, shipping, and receiving
It Support Specialist
- Manage helpdesk queue and respond to technical support requests (US and UK) via FreshService, Slack, Email, and in-person, maintaining 100% positive KPI- Integrate new DEI & Employee Experience Tool (9to5) with Google Groups, Zoom, Slack- Administrate Active Directory, AWS, Azure, Adobe, OneLogin, G Suite, O365, Fresh Service, Jamf,Bettercloud, Kisi- Maintain and configure all company hardware inventory including Macs, PCs, Printers, Zoom Conference Room A/V Equipment via computer imaging, software deployment, and hardware support, upgrades, and repairs- Networking Knowledge including DHCP, DNS, VPN, and general network topologies- Organize & Create Knowledge Base by leading training sessions, preparing and updating all documentation for users, and providing clear step by step technical instruction guide
Feb 2022 - Oct 2022
It Support Engineer
- Lead IT support engineer for 50 US & 350 global employees remotely & in -person- Supervise new employee onboarding & leaver processing; GDPR Compliant- Spearhead setup and support for sales events & conventions- Collaborate across global projects with IT Director & System Administrators in plan & deployment of new systems, directives & upgrades (Windows 10 Pro & OS X 10.14 upgrades; Device Encryption; Google MDM deployment; move to OKTA SSO)
Jan 2017 - Mar 2019
It Help Desk Technician
- Administrate JAMF for classrooms and facility & staff computer environments- Perform installation, maintenance, troubleshooting and repair of classroom's desktop hardware and software (Adobe, Pro Tools)- Constant liaison across all departments to assess future IT needs for curriculum
Aug 2014 - Jan 2016
It Help Desk Student Manager
- Test support for full campus move to Web Help Desk & Google Apps for Education - Process sales, troubleshoot Office 2010, install course-specific softwares, & maintain Mac + Windows operating systems on up to 300+ student laptops each semester- Manage ID security card creation for all campus personnel
Aug 2011 - May 2014
Team & coworkers
Colleagues at Dataminr
Other employees you can reach at dataminr.com. View company contacts for 763 employees →
RM
Richard Moloney
Colleague at DataminrSeattle, Washington, United States
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JG
Jordi Gailard
Colleague at DataminrDenver, Colorado, United States
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MP
Murphy Puxi Yang
Colleague at DataminrAtlanta, Georgia, United States
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NC
Nick Chiosie
Colleague at DataminrGreater Seattle Area, United States
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AJ
Ashlynn Johnson
Colleague at DataminrGreater Seattle Area, United States
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SW
Samantha Wilson (Gronau)
Colleague at DataminrAustin, Texas, United States
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TV
Tara Vindla
Colleague at DataminrSeattle, Washington, United States
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JE
John Earle
Colleague at DataminrSan Diego, California, United States
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I(
Isabel (Wenjuan) Zhang
Colleague at DataminrNew York City Metropolitan Area, United States
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US
Ujjwal Singh
Colleague at DataminrPalghar, Maharashtra, India
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Richard Moloney
Colleague at DataminrSeattle, Washington, United States
View →
JG
Jordi Gailard
Colleague at DataminrDenver, Colorado, United States
View →
MP
Murphy Puxi Yang
Colleague at DataminrAtlanta, Georgia, United States
View →
NC
Nick Chiosie
Colleague at DataminrGreater Seattle Area, United States
View →
AJ
Ashlynn Johnson
Colleague at DataminrGreater Seattle Area, United States
View →
SW
Samantha Wilson (Gronau)
Colleague at DataminrAustin, Texas, United States
View →
TV
Tara Vindla
Colleague at DataminrSeattle, Washington, United States
View →
JE
John Earle
Colleague at DataminrSan Diego, California, United States
View →
I(
Isabel (Wenjuan) Zhang
Colleague at DataminrNew York City Metropolitan Area, United States
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US
Ujjwal Singh
Colleague at DataminrPalghar, Maharashtra, India
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1 education record
Jessica R. education
-
Saint Mary'S College
FAQ
Frequently asked questions about Jessica R.
Quick answers generated from the profile data available on this page.
What company does Jessica R. work for?
Jessica R. works for Dataminr.
What is Jessica R.'s role at Dataminr?
Jessica R. is listed as Senior Information Technology Support Engineer at Dataminr.
What is Jessica R.'s email address?
AeroLeads has found 1 work email signal at @sandboxstrat.com for Jessica R. at Dataminr.
What is Jessica R.'s phone number?
AeroLeads has found 2 phone signal(s) with area code 207 for Jessica R. at Dataminr.
Where is Jessica R. based?
Jessica R. is based in New York, United States while working with Dataminr.
What companies has Jessica R. worked for?
Jessica R. has worked for Dataminr, Harry'S, Inc., Unruly, City University Of New York, and Saint Marys College.
Who are Jessica R.'s colleagues at Dataminr?
Jessica R.'s colleagues at Dataminr include Richard Moloney, Jordi Gailard, Murphy Puxi Yang, Nick Chiosie, and Ashlynn Johnson.
How can I contact Jessica R.?
You can use AeroLeads to view verified contact signals for Jessica R. at Dataminr, including work email, phone, and LinkedIn data when available.
What schools did Jessica R. attend?
Jessica R. holds Bachelor’S Degree, Psychology from Saint Mary'S College.
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