Project Implementation Manager, Geospatial And Software Support Services
CurrentOversees the deployment and maintenance of Davey’s proprietary tree inventory software platforms; serves as an urban forestry subject matter expert; coordinates third party integrations with external platforms; provides quotes for various services; completes monthly invoicing reports and analysis; manages scope creep on contracts; monitors utilization rates of employees and identifies opportunities for improved performance; mentors team members. Oversees customization of tree inventory software based on clients’ operational goals and priorities; authors documentation and user guides for complex workflows; provides on-site and virtual training; works with software developers on testing, troubleshooting, custom reporting, and design of new features.