Jessica Johnson Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, United States

Collaborated with retail, technology, and warehouse teams to identify and implement imaging and inventory movement innovations within Fanatics. Provided leadership, mentoring, training, and performance management to both operational and Collaborated with retail, technology, and warehouse teams to identify and implement imaging and inventory movement innovations within Fanatics.Provided leadership and performance management, increasing team efficiency by 25% in 6 months and a more collaborative work culture.Achieved 20% efficiency gain through strategic planning and analysis, leading to same-day task completion and increased overall productivity.Devised strategies to ensure enterprise-wide program growth, implementing process improvements that maximized output and minimized costs.Collaborated with merchandising and operational teams to reinvigorate 300+ inactive items in 3 months, resulting in heightened product visibility and expanded sales potential.Upheld organizational policies and standards, ensuring compliance with legislativeregulations.Recruited and onboarded new team members ensuring they were meeting SLA's within 30 days.

Las Vegas, Nevada, United States

Lead a team of 30 professionals, including production, art, account managers, customer service, and sales, fostering a collaborative and high-performing work environment.Implemented 5S principles and optimized the pick path in the warehouse, resulting in improved efficiency, reduced errors, and increased productivity by 5%.Improved website functionality by 5% through successful collaboration with technology partners, leading to enhanced user experience and increased customer engagement.Oversaw the screen print, direct-to-garment, and embroidery operations, ensuring high-quality output, timely production, and customer satisfaction.Developed and implemented strategic plans and operational policies to drive business growth and achieve organizational objectives.Partnered with sales to present facilities and cutting-edge equipment to prospects, contributing to a 15% growth in customer base. Enhanced prospects' perception of our offerings and drove business expansion.Managed and coached account managers and sales team to achieve monthly sales goals and response SLAs to leads, leading to improved customer service and increased sales revenue.

Las Vegas, Nevada, United States

Implemented impactful email blasts, leading to a 10% boost in ticket sales and enhanced customer engagement, ultimately strengthening the brand's market position.Drove revenue growth and brand visibility by collaborating with artists to create and customize merchandise for their headlining concerts.Worked closely with internal teams to identify and capitalize on partnership opportunities, resulting in the successful launch of innovative products.

Las Vegas, Nevada Area

Overhauled program, slashing time-to-site for Zappos's top 100 vendors by 93% from 30 days to 2 days, enhancing vendor experience and optimizing operational processes.Maintained the highest quality in imaging and video production while managing a $1.2M P&L, resulting in meeting financial goals and driving business success.Collaborated with development teams to enhance tools and systems, leading to a 15% reduction in project timelines and improved productivity, positively impacting project delivery and client satisfaction.Fostered collaboration with diverse teams, including merchandising, marketing, technology, legal, and business development to ensure alignment and maximize collective efforts toward shared goals.

Photography

Cosmetology, Cosmetology/Cosmetologist, General