Jessica Cooper

Jessica Cooper Email and Phone Number

Employee Relations and Operations Consultant @ Seattle Children's
Maple Valley, WA, US
Jessica Cooper's Location
Maple Valley, Washington, United States, United States
Jessica Cooper's Contact Details
About Jessica Cooper

At FedEx Express, my role as a Human Resources Advisor has allowed me to lead transformative initiatives, such as the revamp of our time off tracking, enhancing our employee engagement across multiple states. With a professional certification and 12 years of experience, my approach blends strategic program development with a keen focus on employee relations and leadership coaching.My competencies are reflected in the successful counseling of management at various levels and the proactive mitigation of risks through my expertise in legal policy application. Collaborating with cross-functional teams, I have fostered a culture of continuous improvement and shared success, while supporting my peers as a subject matter expert on Workday as well as local laws and regulations.

Jessica Cooper's Current Company Details
Seattle Children's

Seattle Children'S

View
Employee Relations and Operations Consultant
Maple Valley, WA, US
Employees:
8600
Jessica Cooper Work Experience Details
  • Seattle Children'S
    Employee Relations And Operations Consultant
    Seattle Children'S
    Maple Valley, Wa, Us
  • Fedex Express
    Human Resources Advisor
    Fedex Express Jan 2019 - Present
    Issaquah, Wa
    HRBP role for US Operations locations in Washington, Oregon and Idaho (over 2500 employees)Counsels three levels of management regarding performance, engagement, training and moreIdentifies opportunities and leads data-driven implementation of programs and changes Proposed and now building a PTO program that will completely overhaul FedEx’s paid time off policiesSupports peer group as a subject matter expert on WorkdayWorks collaboratively across departments including Legal, Benefits, Recruiting, etc.Performs detailed investigations including EEOs, whistleblower complaints and disciplinary appealsProactively identifies and mitigates risk through legal knowledge and consistent policy applicationWorked with management to improve matrix engagement scores by an average of two points per year.Received exceptional internal client satisfaction scores every year with FedEx
  • Applus Technologies
    Human Resources Business Partner
    Applus Technologies Mar 2014 - Jan 2019
    Kent, Wa
    Managed employee relations for WA, UT and ID state vehicle emission test programsWorked closely with Program Management to assess program needs and recommend and implement data-driven solutions, both program- and company-widePerformed investigations to limit risk to the organizationManaged HR programs including benefits administration, LOA, performance management, etc.Developed and implemented comprehensive management training and support programAdvised and supported leadership on personnel policies, employee relations and disciplinary issuesCoordinated staffing including postings, screening, new hire orientations and succession planning
  • Prithvi Catalytic
    Hr & Operations Specialist
    Prithvi Catalytic Jul 2011 - Feb 2014
    Bellevue, Wa
    Started as an Employee Relations Representative; promoted after 1 yearDeveloped and executed a revamped on-boarding process including orientations, paperwork, background checks, etc.Employee Relations functions including performance reviews, morale events and fielding questionsProcessed and troubleshooted ADP payroll for 300+ employeesActed as benefits administrator for medical, dental, vision, and life insuranceIntroduced and managed supplemental Aflac policiesAdministrated other benefits such as PTO accrual, paid holidays, 401K, etc.
  • Theaters Throughout The Greater Seattle Area
    Stage Manager
    Theaters Throughout The Greater Seattle Area Sep 2007 - Apr 2012
    San Francisco Bay Area And The Pacific Northwest
    Live theater productions at organizations including ACT and California Public Theater in the Bay Area, and the Seattle Public Theater, GreenStage and Seattle Children's Theater in the Pacific Northwest.The Stage Manager oversees and executes the live storytelling process by:Supporting communication and fostering an effective, collaborative work environment during rehearsalsRunning production meetings to help keep all designers and crew members on-track and on the same pageRunning technical rehearsals to incorporate costumes, lights, sounds, etc. into the production as efficiently as possibleCalling all cues and preemptively solving any potential issues that may arise during performances
  • Seattle Children'S Theater
    Education And Stage Management Intern
    Seattle Children'S Theater Oct 2010 - Aug 2011
    Greater Seattle Area
    Provided administrative support to the education department staff and facultyHandled class reservations, tuition payment plans, and other registration-related servicesProvided customer service to current and future drama school familiesAssisted with the drafting, editing and publication of the drama school’s summer catalogStage Managed the Education department's Summer production of Avenue Q: School Edition (a West Coast premier)
  • Argosy University
    Assistant Registrar And Receptionist
    Argosy University Feb 2009 - Sep 2010
    Greater Seattle Area
    Assisted Registrar with registration, room scheduling, transcripts, syllabi and office managementDeveloped and managed student mentorship program to set students up for successSpearheaded project to thoroughly revamp the Student Portal (student resource/records website)
  • Julia Morgan Center For The Arts
    House Manager
    Julia Morgan Center For The Arts Oct 2007 - Nov 2008
    Acted as liaison between the theater, its clients and the public;Opened theater and assisted performers in preparing for their production;Organized and sold concessions during intermission;Maintained backstage, house and lobby spaces.
  • Teach For America
    Campus Campaign Manager
    Teach For America Aug 2006 - Jun 2007
    Recruited high-potential applicants on college campusPlanned and led information sessionsMarketed Teach for America organization among students and faculty
  • Camp Fire Usa
    Camp Counselor
    Camp Fire Usa Jun 2003 - Aug 2005
    Counselor at Camp Wyandot, a resident camp in Southeastern Ohio. Cared for children ages 5-12, 24 hours/day in 1- and 2-week sessions. Taught and led outdoor activities such as hiking, canoeing, firebuilding, etc.

Jessica Cooper Skills

Employee Relations Customer Service Employee Benefits Human Resources Onboarding Hiring Microsoft Office Applicant Tracking Systems Payroll Leadership Policy Training Employee Training Personnel Management Outlook New Hire Orientations Building Relationships Benefits Performance Management Hr Policies Leadership Development Organizational Development Conflict Resolution Teaching Stage Management Theatre Drama Stage Shakespeare Administration Foh Plays Musical Theatre Performing Arts Theaters Production Management Recruiting Production Managment Technical Recruiting Benefits Negotiation Event Planning Screening Resumes Screening Resume Writing System Administration Temporary Staffing Staffing Services Editing Vendor Management Internet Recruiting Adp Microsoft Excel Project Management Strategy Internal Investigations Succession Planning Hr Metrics Hr Consulting Hr Management Human Resources Information Systems Change Management

Jessica Cooper Education Details

Frequently Asked Questions about Jessica Cooper

What company does Jessica Cooper work for?

Jessica Cooper works for Seattle Children's

What is Jessica Cooper's role at the current company?

Jessica Cooper's current role is Employee Relations and Operations Consultant.

What is Jessica Cooper's email address?

Jessica Cooper's email address is je****@****ail.com

What is Jessica Cooper's direct phone number?

Jessica Cooper's direct phone number is +151073*****

What schools did Jessica Cooper attend?

Jessica Cooper attended Argosy University, Ohio University.

What are some of Jessica Cooper's interests?

Jessica Cooper has interest in Children, Politics, Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Human Rights, Animal Welfare, Arts And Culture, Health.

What skills is Jessica Cooper known for?

Jessica Cooper has skills like Employee Relations, Customer Service, Employee Benefits, Human Resources, Onboarding, Hiring, Microsoft Office, Applicant Tracking Systems, Payroll, Leadership, Policy, Training.

Who are Jessica Cooper's colleagues?

Jessica Cooper's colleagues are Stephanie Ducay-Suom, Susan Yu, Erin Alberda, Kori Carpenter, Dale Andrew Batoon, Gabriela Velasco, Anessa Bryant.

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