John Dempsey Email & Phone Number

Glenwillow Ohio

Cleveland, Ohio, United States

Manage the largest regional multiple site DC with a $7M yearly operation budget comprised of 60 to 100 full-time and temporary hourly associates. • Served as member of the WMS implementation team and continue to implement WMS continuous improvements.• Partnered with HR and adapted Worksafe Safety Observation program resulting in YOY improvement. 2020 safety record concluded with 0.00 incident rate.• Collaborated with IT to pull WMS transactional data into Microsoft Power BI to develop dashboards to help automate KPI’s and streamline MDI.• Adopted Continuous Improvement practices with Kaizen’s and Gemba to drive productivity, on-time shipping, and eliminate container detention resulting in a 33% increase in container unloading productivity and 98% on time shipping. • Partnered with local and regional 3PL’s to help manage seasonal spikes in both inbound and outbound volumes to mitigate risk of service levels.• Onboarded and delivered training to both Hoover and Oreck operations after TTI acquisitions.• Introduced the idea of consolidating customers numbers versus branded customer numbers. Reduced non-value-added transactional work across the entire company.• Created customer value-add department to meet the needs of our customers eliminating the need for small production runs by OEM’s. This action pushed costs out of the distribution center P&L. • Managed to keep the site operational and Covid-19 free during the height of the pandemic with zero confirmed cases in 2020. • Recipient of the President’s Award for Excellence.

Cleveland, Ohio, United States

Managed the return center operations responsible for processing customer returns, product refurb, and recycling. • Developed a new return process to meet the business requirements for the new ERP implementation.• Leveraged new ERP system to introduce inventory and warehouse control of all returns and component parts used for product refurb and returns repacking.• Introduced conveyor system to reduce processing time of RMA receipt entry and product triage.• Reduced booked delivery appointments from 2 weeks to under 1 week during peak season. • Moved operations from Wickliffe, Ohio to Mentor, Ohio.• Assumed assemble production of Royal branded upright and canister product lines.

Cleveland, Ohio, United States

Managed the assembly plant operations for 3 Dirt Devil product platforms. • Oversaw 150 hourly and temporary associates and 5 salaried supervisors responsible for daily, weekly, and monthly production schedules. • Managed KPI’s to ensure all productivity and quality goals were met on daily basis.• Collaborated with manufacturing engineers to streamline assemble process while maintaining ergonomics and safety for assembly associates and support personnel.• Trained Chinese OEM partner on product assembly to facilitate dual sourcing.• Moved the entire assembly operations without an interruption to production schedule.• Recipient of the President’s Award for Excellence.

Cleveland, Ohio, United States

Recruited to learn and begin to reorganize the return center operations. Worked with manufacturing engineering to streamline and reduce site footprint requirements within a new plant location.• Moved operations to smaller footprint to accommodate the growing assembly business.• Introduced assembly line processes to improve refurb assembly production by 33%.• Partnered with several recycling vendors to reduce landfill footprint.• Introduced the concept of loss reduction developing a lost reduction strategy with corporate financial partner.

Cleveland, Ohio, United States

Cleveland, Ohio, United States