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John Gil Silva Email & Phone Number

Location: Metro Manila, National Capital Region, Philippines 4 work roles 1 school

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✓ Verified May 2026 3 data sources Profile completeness 86%

Current company

Gabtech Global, LLC

Role

Location

Metro Manila, National Capital Region, Philippines

Company size

21 employees

Who is John Gil Silva? Overview

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Quick answer

John Gil Silva is listed as Help Desk Agent| Virtual Assistant | User Administrator | IT Dispatcher | Senior Desktop Support technician | Customer support at Gabtech Global, LLC, a company with 21 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for John Gil Silva.

John Gil Silva previously worked as Global service Desk 1 at Gabtech Global, Llc and Senior Desktop Support Technician at Ttec Digital. John Gil Silva studied at Olivarez College - Parañaque.

Company email context

Email format at Gabtech Global, LLC

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Gabtech Global, LLC

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Profile bio

About John Gil Silva

I'm a Senior Desktop Support technician/Virtual Assistant here in the Philippines. I have a solid background in IT Support from past work experience with a proven track record of implementing efficient systems and processes to improve response time, customer satisfaction, and overall system proficiency. Knowledgeable in generating leads using well-known lead-Gen system tools and database. Strong expertise in troubleshooting hardware and software issues, reducing resolution time and optimizing asset tracking.Hard Skills -Hardware and software troubleshooting-Network troubleshooting and configuration-Active Directory administration-Remote desktop support-Hardware and software installation and upgrades-Printer and peripheral device support-Mobile device management-IT asset management-Customer service and communication skillsSoft Skills-Customer Service and Client Relationship Management-Attention to Detail and Accuracy-Time Management and Prioritization-Adaptability and Flexibility-Teamwork and Collaboration-Analytical and Critical Thinking-Technical Aptitude and Knowledge-Patience and Empathy-Conflict Resolution and Negotiation-Documentation and Reporting Skills**My Virtual Assistant Skills**- Administrative Tasks- Customer Service (Phone, Email, Chat, Video)- Researcher- Product Listing - Appointment Setting and Calendar Management- Data Entry and Management- Lead Generation- Phone Calls (Inbound and Outbound)**Software Tools**-Knowledgeable of using ServiceNow (SNOW) ticketing system with 3 years’ experience-Knowledgeable of using Active directory Manager (ADM)-Knowledgeable of using DUO multi-factor authentication-Knowledgeable of using VMware. -Knowledgeable of using Microsoft 365 admin center-Knowledgeable of using Microsoft 365 Apps-Knowledgeable of using LogMeIn and TeamViewer remote software-Experience with Microsoft Endpoint Management (Intune)-Experience supporting IOS and android devices such as (IPAD, iPhone & android phones)-Knowledgeable of using ConnectWise PSA software.-Knowledgeable in providing access request within SAILPOINT IdentityIQ.-Knowledgeable in certification process access and reviews in SAILPOINT IdentityIQ.-Knowledgeable in managing identity searches within SAILPOINT IdentityIQ.

Current workplace

John Gil Silva's current company

Company context helps verify the profile and gives searchers a useful next step.

Gabtech Global, Llc

glendale, arizona, united states

Website

gabtechglobal.com

Employees

21

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Company profile

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4 roles

John Gil Silva work experience

A career timeline built from the work history available for this profile.

Global Service Desk 1

Current

Gabtech Global, Llc

Metro Manila

Responsible for performing level 1/1.5 technical and customer service tasks support to clients in an effective and proactive manner while providing an excellent customer experience.

Dec 2023 - Present

Senior Desktop Support Technician

Ttec Digital

Quezon City, National Capital Region, Philippines

-Worked extensively with Active Directory, creating accounts within OUs, as well as designing permissions to user-based needs and corporate standards.-Proficiently managed the resolution of inbound technical contacts; balancing customer service, providing support, and issue resolution within the constraints of a call handle time goal. -Managed the online.

Oct 2022 - Nov 2023

It Help Desk

Hcl Technologies

Taguig, National Capital Region, Philippines

-Supporting Pharmaceutical account assisting B2B client globally to their account inquiries, password reset, enabling and account unlock.-Providing hardware and software troubleshooting to end users machine and conducting remote session to resolve user issue. -Managing pending and escalated tickets from users to meet the SLA and first-time resolution in a.

Aug 2020 - Aug 2022

Level 2 Technical Support

Harte Hanks

Pasay, National Capital Region, Philippines

Providing 1st and 2nd level of phone and email support to North America customers that involves advance troubleshooting and remote session.

Apr 2017 - Dec 2019

Team & coworkers

Colleagues at Gabtech Global, LLC

Other employees you can reach at gabtechglobal.com. View company contacts for 21 employees →

CB

Christy Belen Dayo Colleague at Gabtech Global, LlcDavao Region, Philippines, Philippines View → RM

Ronald Miranda Colleague at Gabtech Global, LlcMetro Manila, Philippines View → JN

Jhona Nunag Colleague at Gabtech Global, LlcCanlaon City, Central Visayas, Philippines, Philippines View → NJ

Natalie Juntado Colleague at Gabtech Global, LlcPeoria, Arizona, United States, United States View → AR

Aimee Rose Amagan Colleague at Gabtech Global, LlcCalabarzon, Philippines, Philippines View → MP

Merjel Pang-Ot Colleague at Gabtech Global, LlcLa Trinidad, Cordillera Admin Region, Philippines, Philippines View → RP

Rolan Pardillo Colleague at Gabtech Global, LlcCalabarzon, Philippines, Philippines View → MI

Mitchell Ian Rito Colleague at Gabtech Global, LlcCabuyao, Calabarzon, Philippines, Philippines View → GK

Girlie K. Colleague at Gabtech Global, LlcBaguio City, Cordillera Admin Region, Philippines, Philippines View → EA

Engelica Abejuela Colleague at Gabtech Global, LlcPeoria, Arizona, United States, United States View →

1 education record

John Gil Silva education

Olivarez College - Parañaque

FAQ

Frequently asked questions about John Gil Silva

Quick answers generated from the profile data available on this page.

What company does John Gil Silva work for?

John Gil Silva works for Gabtech Global, LLC.

What is John Gil Silva's role at Gabtech Global, LLC?

Where is John Gil Silva based?

John Gil Silva is based in Metro Manila, National Capital Region, Philippines while working with Gabtech Global, LLC.

What companies has John Gil Silva worked for?

John Gil Silva has worked for Gabtech Global, Llc, Ttec Digital, Hcl Technologies, and Harte Hanks.

Who are John Gil Silva's colleagues at Gabtech Global, LLC?

John Gil Silva's colleagues at Gabtech Global, LLC include Christy Belen Dayo, Ronald Miranda, Jhona Nunag, Natalie Juntado, and Aimee Rose Amagan.

How can I contact John Gil Silva?

You can use AeroLeads to view verified contact signals for John Gil Silva at Gabtech Global, LLC, including work email, phone, and LinkedIn data when available.

What schools did John Gil Silva attend?

John Gil Silva studied at Olivarez College - Parañaque.

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