As Director of Sales at DCS Global, I bring over two decades of experience in the kiosk, AV, and digital signage industries. I’m passionate about driving innovative solutions, nurturing customer relationships, and leading with integrity and responsiveness. My career began with 18 years as VP of Sales at a kiosk hardware company, where I honed my skills in sales strategy, client relations, and product development. Joining DCS Global over 4.5 years ago, I transitioned from being a customer to being part of a team I truly believe in, helping the company expand its product offerings and build its reputation as a trusted, agile, and customer-focused partner.Key Skills and Values: My leadership style centers on integrity, honesty, and responsiveness—qualities that have consistently earned the trust of our clients and my team. I’m committed to acting as a customer advocate, ensuring that every issue is resolved quickly and effectively. I pride myself on responsiveness, typically getting back to customers within minutes, and making sure they feel supported every step of the way.Industry Expertise and Innovation: DCS Global provides comprehensive solutions across AV, digital signage, and kiosk technology, and our nimble size allows us to adapt to emerging trends with speed and efficiency. With our integration of TDAV’s managed services and cabling capabilities, we are positioned to deliver end-to-end solutions that meet complex client needs, from universities and healthcare to corporate and public spaces.Notable Projects: In my role, I’ve led major projects that exemplify our dedication to quality and customer success. Highlights include:• Cal State Los Angeles: Rapidly deploying replacement kiosks before school reopening, providing robust support for smooth installation.• Arizona Humane Society: Delivering a turnkey AV and kiosk solution, integrating interactive displays and a video wall for a complete experience.• TxDOT: A large-scale deployment demonstrating our ability to scale and manage diverse client needs.Outside of work, I’m a proud father of four adult children, and I recharge by spending time with my dog, staying active with sports, and enjoying quality moments with family. These experiences shape my approach to leadership and customer service—I believe in teamwork, patience, and always giving 100% to the people I serve.Let’s connect if you’re interested in exploring the future of AV and digital signage or are seeking a responsive, customer-focused partnership.