Jhazel Baldomaro Email & Phone Number

Metro Manila, Philippines

National Capital Region, Philippines

• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
• Sets up interviews between candidates and hiring managers.
• Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Quezon City, National Capital Region, Philippines

• Assisting customers with placing orders, tracking shipments, processing returns, and resolving any issues related to orders or deliveries.
• Managing customer accounts, including updating contact information, processing payments, and helping customers with account-related issues.
• Providing technical support for customers who encounter problems with the company's website, mobile app, or other digital platforms.
• Identifying opportunities to upsell or cross-sell products or services to customers based on their needs and preferences.
• Addressing customer questions, concerns, and inquiries via various communication channels such as phone, email, chat, or social media promptly and professionally.

Quezon City, National Capital Region, Philippines

• Provide step-by-step guidance to customers on how to reset their passwords using the company's designated methods and tools. Ensure that customers can successfully regain access to their accounts.
• Assist customers who encounter technical issues during the password reset process.
• Troubleshoot and resolve technical problems, such as issues with the reset link or verification codes.
• Maintain accurate records of password reset requests and customer interactions in a secure and organized manner.
• Assist customers in updating their account details, such as contact information, email addresses, and profile settings.
• Address billing inquiries, process payments, and assist customers with any payment-related issues, such as updating payment methods or resolving billing discrepancies.

Pasig, National Capital Region, Philippines

• Assist customers in making payments, whether by credit card, check, electronic funds transfer, or other accepted methods. Ensure payment processing is accurate and secure.
• Address customer inquiries related to billing, including invoice details, payment methods, billing cycles, and account charges.
• Help customers set up payment plans or negotiate payment arrangements when they are facing financial difficulties or cannot pay their bills in full.
• Explain billing statements to customers, ensuring they understand charges, credits, and any additional fees.
• Process refunds, credits, or adjustments to customer accounts in accordance with company policies and procedures.

Quezon City, National Capital Region, Philippines

• Greet customers warmly, take orders accurately, and provide friendly and efficient service while explaining the menu and answering questions.
• Handle cash and process transactions accurately, including operating the cash register and giving correct change.
• Customize drinks to meet customer preferences, such as adjusting sweetness, adding flavor syrups, or using alternative milk options.
• Brew various types of coffee, such as drip coffee, pour-over, or French press, ensuring that the coffee is fresh and brewed to the correct strength.
• Properly use espresso machines, including adjusting settings, tamping coffee grounds, and pulling shots to achieve the desired flavor and crema.

Quezon City, National Capital Region, Philippines

• Greet customers with a warm and friendly attitude, answer questions about the food offerings, and provide recommendations if asked.
• Take customer orders accurately, using a point-of-sale (POS) system or manual order forms, ensuring that special requests or dietary restrictions are noted.
• Adhere to food safety and hygiene protocols, including proper handwashing, using gloves, and maintaining cleanliness in the food preparation area.
• Ensure that food items are presented attractively on the serving counter, including arranging condiments, utensils, and napkins for customer self-service.
• Monitor and replenish food items on display to ensure a fresh and well-stocked food counter at all times.