João Brito Email & Phone Number

Lisbon, Portugal

London, England, United Kingdom

Launch of Disney+ for the UK & PT Markets

Google Publisher campaign1 of the 3 assets that launched the project Designated tasks inherent to seniorityTrainning and Nesting activities to new colleagues (advocates, QAs, TLs, etc.)Policies and Behavior compliance Content Reviewer for: Adult, Shocking, Sensitive, Violence, Gore, Tobacco, Weapons, Drugs, Hateful, CSAI content

Lisboa E Região, Portugal

Account management - both national and foreign ClientsBusiness to Business and Direct ConsumerNew Customer referral Credit Card launch Administrative tasks related to the activities described above

Lisboa E Região, Portugal

From junior to senior agent on the B2B marketTeam leader B2B Contact Center dedicated agent - direct report to higher management (COO)