John Helms Email & Phone Number

Clearwater, FL, US

Tampa, FL, US

*Product Vision & Strategy: Partner with customers, sales, engineering, and leadership to define product roadmaps that align with business objectives and deliver market-leading solutions. Translate customer needs and market trends into clear and actionable product requirements that drive business growth.*Product Management Leadership: Coach and mentor.

Tampa, FL, US

Strategic Product Leader with a proven track record of guiding, managing, and mentoring product managers and owners. Leverage creativity and critical thinking to identify and deliver innovative product solutions. Strong project management skills ensure seamless product integration, launch, and change implementation.*Team Leadership: Guide and mentor.

Tampa, FL, US

• Identify and present innovative and creative product solutions
• Project management of all product integration/launches/changes throughout implementation
• Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products
• Coordinate and build strong working relations with various internal organizations including: Engineering, Sales, Marketing, Product Development and Operations
• Lead the development, approval, training and communication of new products/product changes and their associated customer, operational, system and process impacts to the various internal organizations
• Responsible for the Product Integration and Acquisition of ScreenConnect

Tampa, FL, US

Responsible for building and managing our early adopter Beta Labs Program, ensuring real-world testing aligns with quality objectives within every LabTech product release cycle. Also, focused on identifying product needs and validating technology requirements through all product management listening posts.

Tampa, FL, US

-Oversee all product management program management initiatives.-Work closely with development teams within an agile SDLC process to deliver a quality release as it relates market requirements.-Work with QA to manage multiple early adopter beta programs, ensuring high quality feedback from beta testers and inject into product requirements process.-Work.

Tampa, FL, US

Responsible for team lead dutiesProvide phone and ticket portal support for Labtech partners and potential partnersAssist with both direct software configuration issues and software integration into partnerenvironments in pre and post-sale processCoordinate software support and remediation via GoToMeeting, email and phone sessionsaccording to partner.

Clearwater, FL, US

Cleaning one beach at a time to protect the locals by removing trash before it harms the ocean’s marine life. 501(c)(3) Nonprofit Organization We are on a Mission to Help keep our Beaches Clean, one beach at a time. We clean one beach at a time. We started with monthly beach cleanups in Dunedin, FL (Causeway Beach). We have moved our efforts across the.

Built a clothing brand with a purpose from the ground up. 25% of all proceeds go towards keeping our beaches clean. This includes our own Salty Soul Foundation and many others around the country.

Tampa, FL, US

Manage SBS2010 network for 40 plus usersAdminister Exchange 2010 Post OfficeAdminister Samsung Telephone systemDesigned and implemented this company’s migration and transition to Microsoft 365 Cloud including Exchange Online and Sharepoint migration and implementation.Administration of SonicWall router.Support all users and equipment on site and remotely.

US

Maintain 25 Windows 2000/2003 ServersInstall new systems (pcs and servers)Installed several Exchange Server 2003 / OWA (SSL)Disaster Recovery ( Symantec Backup system )Maintain Off-Site Systems with Replication for DRBlackberry Enterprise ServerConfigure Mac Mail and iPhones with Exchange

Manage a Private Frame Network with 25+ remote locationsOversee the operations of Petroleum-based softwareImplemented LaserFiche (SQL-based)document imaging solution to enhance workflow and create a paperless officeUpgraded entire Frame Network from Motorolla routers to run solely on Cisco RoutersDesigned, Implemented, and Manage corporate-wide network.

Design and implement new Windows 2000/2003 networks.Upgrade existing Windows NT and Novell networks to a much improved Windows 2000 Active Directory network. Installed new Windows Server 2003 Active Directory networksWorked with Cisco, Linksys, D-link, and 3com switches and routers.

Migrated from Windows NT Domain to Windows 2000 Active Directory Network (26 servers total)Managed Windows NT 4.0, Windows NT 4.0 (Terminal Server Edition), and Novell Netware 4.12 networks.Managed Windows 95, Windows NT Workstation 4.0, and Windows 98 workstations.Maintained connectivity between client and AS400Managed a HP Jet Direct print server..

Serviced all makes and models of Compaq desktops, workstations, portables, and servers, and several other makes and models.Serviced Network printers as well as stand-alone printers.

Bachelor'S Degree, Mis

Product Management Certificate Program, Product Management