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Jia Jun Yee is listed as Customer-centric MBA graduate at Deel, a company with 54 employees, based in Johor Bahru, Johore, Malaysia. AeroLeads shows a matched LinkedIn profile for Jia Jun Yee.
Jia Jun Yee previously worked as Customer Support Specialist at Deel and Gaming Support Agent at 5Ca. Jia Jun Yee holds Master Of Business Administration - Mba, Strategic Management from Universiti Teknologi Malaysia.
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Results-oriented Strategic Management graduate with over 3 years of experience in customer support. Adept at problem-solving, team collaboration, and providing strategic insights. Excels in managing both technical and interpersonal challenges within fast-paced environments.
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Malaysia
- Collaborated with Customer Success Managers to manage clients in regard to hiring, payroll and benefits issues.- Delivered exceptional customer support by utilizing extensive Deel product knowledge and a consultative, empathetic approach to ensure positive customer experiences.- Effectively handled diverse customer queries via voice calls, live chat.
Malaysia
- Provided comprehensive customer support via email and live chat, addressing a range of issues including account security breaches, refunds, and technical game problems.- Resolved gameplay and technical inquiries, ensuring a seamless gaming experience for players by troubleshooting and guiding them through solutions.- Managed payment and refund disputes.
Malaysia
- Consulted on tournament structure and drafted rules, establishing a fair and competitive environment.- Led a team of tournament marshals, ensuring the smooth progression of online qualifiers.- Managed social media promotion, increasing visibility and engagement for the tournament.
Malaysia
- Monitored and supported the progress of Hearthstone Masters Qualifiers, resolving disputes and entering match results.- Provided real-time support to players, ensuring a seamless competitive experience.
Johor Bahru, Johore, Malaysia
- Collaborated with a team of consultants to address complex business issues, from strategy to execution.- Supported senior staff in delivering a wide range of services, contributing to daily team successes.
Other employees you can reach at letsdeel.com. View company contacts for 54 employees →
Danit Kashi Ratzabi
Colleague at Deel
Israel, Israel
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GJ
Gody Juma
Colleague at Deel
United States, United States
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EY
Elizabeth Y.
Colleague at Deel
United States, United States
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CM
Camilla Maldonado
Colleague at Deel
Windhoek, Khomas, Namibia
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AM
Asif M.
Colleague at Deel
Newcastle Upon Tyne, England, United Kingdom, United Kingdom
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HA
Hafsa Adare
Colleague at Deel
London, England, United Kingdom, United Kingdom
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JS
Jelena Starcevic
Colleague at Deel
Serbia, Serbia
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IT
Igor Tikhonov
Colleague at Deel
Russia, Russian Federation
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CC
Clarissa Celestial
Colleague at Deel
Quezon City, National Capital Region, Philippines, Philippines
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SV
Siina Varjonen
Colleague at Deel
Turku Metropolitan Area, Finland
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Activities and Societies: President of Kajai Residential College Chinese Club (2017-2018), Director of Kajai Go Green Event, Tutor for UKM.
Quick answers generated from the profile data available on this page.
Jia Jun Yee works for Deel.
Jia Jun Yee is listed as Customer-centric MBA graduate at Deel.
Jia Jun Yee is based in Johor Bahru, Johore, Malaysia while working with Deel.
Jia Jun Yee has worked for Deel, 5Ca, Io Esports, Esl Faceit Group - Efg, and Pwc Malaysia.
Jia Jun Yee's colleagues at Deel include Danit Kashi Ratzabi, Gody Juma, Elizabeth Y., Camilla Maldonado, and Asif M..
You can use AeroLeads to view verified contact signals for Jia Jun Yee at Deel, including work email, phone, and LinkedIn data when available.
Jia Jun Yee holds Master Of Business Administration - Mba, Strategic Management from Universiti Teknologi Malaysia.
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