Jiarong L. Email & Phone Number

I’m a versatile Product Designer with 8+ years of experience, specializing in crafting seamless user experiences through intuitive interface design, prototyping, and scalable design systems. I’ve collaborated with global brands like L’Oréal, Microsoft, and Bridgestone, solving complex user challenges through data-driven design solutions that deliver tangible business results.As one of the first three to earn the UX Master certification from the Baymard Institute—an industry leader in e-commerce UX research—I’ve honed my ability to apply research-backed best practices that drive user engagement and conversion. For example, I led the redesign of a global skincare brand’s responsive website, resulting in a 122% increase in product detail page(PDP) conversion rates and a 23% reduction in bounce rates through comprehensive interface improvements.With expertise in visual design, user experience (UX) design, user research, and design systems, I thrive on self-improvement and versatility. I’m highly self-motivated, consistently setting high standards for myself, which drives me to diligently perfect my skills. Currently, I’m pursuing an M.S. in Human-Computer Interaction to deepen my expertise in product design, UX design, and UX research.I’m also profoundly curious about technology. In my free time, I enjoy learning coding, cloud computing and AI, and I’ve earned both the AWS Certified Cloud Practitioner and AI Practitioner certifications. I’m always excited to explore opportunities that challenge me to grow and contribute in meaningful ways—feel free to reach out!

Listed skills include Graphic Design, Typography, Adobe Creative Suite, Packaging, and 6 others.