Jill Cook

Jill Cook Email and Phone Number

Operations Leader @ Protective Life
birmingham, alabama, united states
Jill Cook's Location
United States, United States
Jill Cook's Contact Details

Jill Cook personal email

n/a
About Jill Cook

Jill Cook is a Operations Leader at Protective Life. She possess expertise in management, leadership, finance, claims management, customer service and 5 more skills.

Jill Cook's Current Company Details
Protective Life

Protective Life

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Operations Leader
birmingham, alabama, united states
Website:
protective.com
Employees:
2760
Jill Cook Work Experience Details
  • Protective Life
    Senior Director - Enterprise Shared Services
    Protective Life Jun 2023 - Present
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  • Self-Employed
    Operations Consultant
    Self-Employed Jun 2022 - Apr 2023
  • Protective Life
    Director, In Force Operations
    Protective Life Jan 2020 - Jan 2022
    Birmingham, Alabama, United States
    Expanded remote leadership responsibility over Life, Annuity, and Structured Settlements in force policies. Lead all technical specialists and analysts in support of all financial operations transactions.Key achievements:- Strategic contributor to operation organizational changes and change management cycle- Business lead in development of revised staffing models and supporting production time studies- Facilitated and managed unanticipated transition to fully remote operating and service model- Successfully converted Structured Settlement operations from Liberty Mutual to Protective Life environment
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  • Protective Life
    Director Structured Settlement Administration
    Protective Life May 2018 - Dec 2019
    Birmingham, Alabama, United States
    Leadership of end to end structured settlement operations including over site of new case suitability; collection and balancing of premium; distribution of commissions; case management; policy issuance; customer servicing of all in-force policies; claims management; customer experience.
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  • Liberty Mutual Insurance
    Business Operations Manager
    Liberty Mutual Insurance 2012 - Apr 2018
    Dover, Nh
    Structured Settlements Business Operations Manager of end to end operations including over site of new case suitability; collection and balancing of premium; distribution of commissions; case management; policy issuance; customer servicing of all in-force policies; beneficiary case management.
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  • Liberty Mutual Insurance
    Financial Review Service Manager And Social Security Vendor
    Liberty Mutual Insurance 2007 - 2012
    Dover, Nh
    Front line manager of recovery services team responsible for financial adjustments and recoveries of group claim policies, including subrogation and workers compensation lien management. Managed group claims Social Security program including all claims organization training, reference material, reporting, management of vendors, including service expectations and reporting. Managed group claims subrogation and workers compensation lien and recovery services.
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  • Liberty Mutual Insurance
    Frs Recovery Specialist
    Liberty Mutual Insurance 2005 - 2007
    Dover, Nh
    Responsible for analyzing benefits from other income documents and claim payment history to calculate financial claim adjustments. Managed adjudication of underpayments and collection of overpayment in accordance to department objectives.
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  • Liberty Mutual Insurance
    Long Term Disability Case Manager
    Liberty Mutual Insurance 2002 - 2005
    Dover, Nh
    Conducted LTD claims investigation to determine liability while applying contractual provisions. Responsible for on-going management of LTD caseload in accordance to policy requirements and department objectives.
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Jill Cook Skills

Management Leadership Finance Claims Management Customer Service Risk Management Sales Training Business Analysis Microsoft Office

Jill Cook Education Details

  • Green Mountain College
    Green Mountain College
    Liberal Arts And Sciences/Liberal Studies
  • Mahwah High School
    Mahwah High School
    High School

Frequently Asked Questions about Jill Cook

What company does Jill Cook work for?

Jill Cook works for Protective Life

What is Jill Cook's role at the current company?

Jill Cook's current role is Operations Leader.

What is Jill Cook's email address?

Jill Cook's email address is ji****@****tiq.com

What schools did Jill Cook attend?

Jill Cook attended Green Mountain College, Mahwah High School.

What skills is Jill Cook known for?

Jill Cook has skills like Management, Leadership, Finance, Claims Management, Customer Service, Risk Management, Sales, Training, Business Analysis, Microsoft Office.

Who are Jill Cook's colleagues?

Jill Cook's colleagues are Caitlin Fernambucq, Cpa, Loray Olan, Yevgeniy Osovets, Samantha Vigneault, Lakshmi V, Chelsea Bussey, Maria De Los Angele Sandoval Uscanga.

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