Dynamic, enthusiastic, and engaged professional with 18 years of telecommunications experience, and over 10 years of leadership experience in both non-profit and operations. Adept ability to combine creativity, vision, and inspire engagement to produce concrete results that impact the customer and employee experience. A resourceful and innovative leader who has conceived, designed, and launched several initiatives to drive competitive results, reduce loss of productivity, and increase engagement. Proven track record of change leadership, with a focus on the employee and developing others to meet or exceed company and personal goals. Passionate Inclusion, Diversity, and Equity advocate.