Jill Fischer Email and Phone Number
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Versatile Customer Success Manager that seamlessly assists customers by providing effective salespresentations & technical support to achieve product goals. I possess comprehensive cloud-basedproduct knowledge and regularly facilitate technical product trainings. I also cultivate strategicpartnerships with cross-functional teams and business partners to align with and support key growthinitiatives.Skills include, but are not limited to:● Project Leadership● Interpersonal Communications● Presentations● Time Management● Strategic Planning● Change Management● Business AnalysisIf you’d like to learn more about me, or chat about a potential opportunity, please contact me onLinkedin, or email me at jillfischer514@gmail.com.
Netapp
View- Website:
- netapp.com
- Employees:
- 12857
-
Sr Cloud Customer Success ManagerNetapp Jun 2018 - PresentWashtenaw County, Michigan, United States● Stepped up to assist new management team with new CSM hire onboarding as a legacy team member● Worked on various operations initiatives on behalf of the team in the absence of an Operations Manager● Ensure customers achieve success via 4 products: OnCommand Insight, Cloud Insights, Cloud Volumes ONTAP & SaaS Backup● Currently covers all of Canada● Facilitate regular meetings with customers to determine product goals & create long-term action plans● Coordinate trainings & professional services using excellent attention to detail & best practices● Maximize customer's business value from their investment & track customer successes● Led OnCommand ® Insight, Cloud Volumes ONTAP, Cloud Volumes Service, & Cloud Insights efforts● Provided additional support cases, free health checks & workshops to align products with their goals● Assisted customers with customized training webinars
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Group AdministrationDelta Dental Of Michigan Feb 2018 - Jun 2018Okemos, Mi● Processed subscriber forms & submitted changes● Verified, entered, & updated agent information into relevant applications● Entered eligibility records into the system to process, update & correct file information● Retrieved & reconciled information in files when rejected by the system● Determined whether inaccurate data should be updated, routed or adjudicated● Accesses various software programs & summarized information for various reports -
Customer Service RepresentativeTowneplace Suites By Marriott Nov 2017 - Feb 2018East Lansing, Mi● Assisted guests with any accommodations, including check in/out● Solely responsible for managing entire hotel past General Manager's hours● Ensured guest safety, satisfaction & provided hotel communications as needed● Prepared customer invoices, receipts & entered all information accurately into booking system -
Group Sales SpecialistClassic Travel, Inc. Jul 2016 - Nov 2017Okemos, Mi● Led new account development efforts & established efficient account management operations● Exhibited attention to detail in all aspects of the customer experience● Displayed personalized customer options to meet their travel goals● Collaborated with business partners to present final products● Presented travel packages with high-energy, which aided in my success● On-site representative for large customer repeat sales● Organized large group tours abroad, as well as individual travel -
Travel Specialist AssistantClassic Travel, Inc. Nov 2015 - Jul 2016Okemos, Mi● Assist the lead sales representative with client management duties● Review travel options with clients, produce quotes, follow up to close sales & collect payment● Track client communications & feedback to ensure high-quality customer satisfaction● Produce reports & provide agency ownership with regular updates
Jill Fischer Education Details
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Communication, General -
Spanish Language
Frequently Asked Questions about Jill Fischer
What company does Jill Fischer work for?
Jill Fischer works for Netapp
What is Jill Fischer's role at the current company?
Jill Fischer's current role is ☁️ Sr Cloud Customer Success @ NetApp.
What is Jill Fischer's email address?
Jill Fischer's email address is br****@****msu.edu
What is Jill Fischer's direct phone number?
Jill Fischer's direct phone number is +173488*****
What schools did Jill Fischer attend?
Jill Fischer attended Michigan State University, Universidad De Alcalá.
Who are Jill Fischer's colleagues?
Jill Fischer's colleagues are Sheila Ennis, Vikas Nanaware, Mayur Sagavkar, Chris Brown, Adriana Waller, Roshan Kumar, Srikkanth Govindaraajan.
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