I manage a comprehensive range of responsibilities that go beyond assisting clients with buying, selling, or renting properties. My role involves conducting thorough market research to provide clients with accurate information on property values, trends, and neighborhood dynamics. I develop and execute strategic marketing plans that leverage both traditional and digital marketing techniques, including creating engaging content for social media, running targeted email campaigns, and optimizing property listings online to enhance visibility. I handle all aspects of negotiation to secure favorable terms for my clients, while also overseeing the daily operations of my business. This includes managing administrative tasks, coordinating with vendors, and ensuring compliance with industry regulations. As a business owner, I am involved in strategic planning, financial management, and growth initiatives to ensure efficient business operations and achieve financial goals. In my managerial capacity, I lead a team of professionals, providing guidance, training, and support to enhance performance and maintain a positive work environment. As the CEO, I set the vision and direction for the business, make high-level decisions, and build and sustain relationships with key stakeholders, including clients, partners, and industry contacts. My role requires a blend of leadership, business acumen, and real estate expertise to drive success and growth in a competitive market.Technology Skills: I am skilled in using Microsoft Office Suite for document creation and data management, and Microsoft 365 tools like Teams, SharePoint, Planner, and Forms for collaboration and task management. I manage projects and analyze data with Microsoft Project, Visio, and Power BI. My experience includes CRM and ERP with Dynamics 365, Developer Tools like Visual Studio and Azure DevOps, and Cloud Services including Azure and Azure Machine Learning. I also use PowerApps, SQL Server, etc.

As an Administrative Assistant, I was responsible for recruiting prospective students, evaluating potential candidates by sitting on interview panels, and coordinating mentor-mentee relations. I actively participated in community engagement events to enhance outreach and relationships, while managing my supervisor’s schedule to ensure efficient time management. I organized meetings, coordinated communications, and created detailed reports to assist in decision-making processes. Additionally, I handled various administrative tasks, including document preparation and ensuring smooth daily operations. My role required strong communication, organizational, and multitasking skills, with a typing speed of 55 WPM to maintain accuracy and efficiency in data entry and report generation.In my Data Entry role, I accurately recorded information, maintained organized digital and physical records, and supported operational and educational initiatives by ensuring data integrity. My attention to detail was key in managing sensitive student information, preparing reports, and assisting with administrative tasks related to education operations.

I identify and tracked individuals exposed to infectious disease patients by gathering detailed information on their symptoms, exposure history, and close contacts. I conduct professional interviews with newly diagnosed patients to assess potential exposure risks and determine contacts, while adhering to emotional and cultural sensitivities. For traced contacts, I evaluate their symptoms, provided information on isolation and quarantine procedures, and referred them for testing when necessary. Utilizing Customer Relationship Management (CRM) software, I ensure accurate data entry, collection, and record-keeping of both patient and contact information. I managed high-volume inbound and outbound calls in a call center environment, efficiently addressing patient inquiries and coordinating follow-ups. My administrative duties included organizing case files, scheduling appointments, draft correspondence and memorandums, organized schedules, and created spreadsheets. I collaborate closely with supervisors and Local Health Department case investigators to align contact tracing efforts and implement effective isolation protocols. My current experience spans various work settings (remote & on-site). My company promoted me to an additional Data Entry position on top of my contact tracing responsibilities. In this role, I am responsible for entering and managing government forms that detailed each case of infectious diseases, including sensitive personal information. I Adhere to HIPAA regulations, and ensure of data integrity, while meticulously inputting data into secure systems, ensuring the accuracy and completeness of each case record. This includes verifying information against source documents, maintaining confidentiality and data security, and generating reports to support public health efforts. My promotion to this role reflected my strong attention to detail and my ability to handle complex data management tasks effectively.

In my role as an Asset protection and Cashier, I provided excellent customer service by efficiently handling transactions as a cashier. I took on the responsibility of ensuring the security and safety of the store environment, monitoring for potential theft and maintaining a secure area. I managed the upkeep of the store, including organizing displays, maintaining cleanliness, and ensuring that the store met company standards. I achieved high sales performance in store credit card promotions by effectively communicating the benefits to customers and driving sign-ups. Additionally, I handled monetary transactions, credit card payments, and sensitive customer information with strict adherence to privacy and security protocols.

In my clinical experience, I observed and assisted in patient interactions, ensuring their comfort and understanding while maintaining a compassionate approach. I was responsible for managing and maintaining medical records, ensuring confidentiality in adherence to HIPAA guidelines for patient information privacy. I documented and understood common healthcare protocols and procedures, facilitating effective communication between patients and healthcare professionals. I collaborated closely with healthcare teams to support patient care and enhance operational efficiency, using my problem-solving skills to identify and address potential issues in clinical settings. My attention to detail allowed me to conduct precise observations and documentation of clinical activities, contributing to a safe environment for patients. Additionally, I was trained in emergency response protocols and prepared to assist in critical situations as needed. Additionally, I am CPR certified and trained in taking vital signs, which has equipped me to assist in emergency response situations and contribute effectively to critical care scenarios. Technology Skills: Proficient in a wide range of Microsoft tools including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access, OneNote, Publisher), Microsoft 365 (Teams, SharePoint, Planner, Forms, To Do), Project and Data Management (Project, Visio, Power BI), CRM and ERP (Dynamics 365), Developer Tools (Visual Studio, Azure DevOps), and Cloud and AI Services (Microsoft Azure, Azure Machine Learning). I have hands-on experience utilizing these tools to enhance productivity, manage projects, analyze data, and support development and cloud-based solutions.