Senior Claim Counsel - Bond And Specialty Insurance
CurrentI thoroughly analyze, investigate, negotiate and resolve moderately severe or complex Crime or Bond claims to achieve superior customer service and claim results with minimal manager supervision. In this role I cultivate a common sense, collaborative approach with business and agency customers through strong interpersonal and problem-solving skills to drive a consistent and sound customer-focused result. I respectfully communicate, both verbally and in writing, coverage, reserve and settlement analysis to efficiently identify and synthesize key coverage issues and drive positive acceptance. My product claims experience ranges from management liability (e.g. Employment Practices, Directors and Officers, Miscellaneous Professional Liability, Fiduciary Liability) to Fidelity (Crime, Financial Institution Bond, and Cyber).