Jill Stevens Email & Phone Number

Ledyard, Ct, Us

Ledyard, Ct, Us

Waterford, Connecticut, United States

Waterford, Connecticut, United States

Waterford, Connecticut, United States

Ledyard Center, Connecticut, United States

Drafting and design services for Civil Engineers and Architects

Jacksonville, Florida Area

• AutoCAD drafting and detail design• Commercial and Light Industrial site design including: Geometry, Grading, Drainage, Municipal Water and Sewer, Erosion and Sedimentation Control, and Stormwater Pollution Prevention design, plans, and narratives• Drainage analysis, calculations, and reports• Permit applications including: Municipal Utilities, FL DEP, FDOT, St Johns River Water Management District, Planning and Zoning and other agencies as needed• Engineering Project Management including: Requests for quotes, bid analysis, contract review, site visits, construction observations and SWPPP Inspections, third party services coordination, progress reports, requests for information, payment application verification, and certification of as-builts• Various Operations Management duties as assigned including IT/Network Administration• Coordinate Business Development efforts including: Proposals and work authorizations, client relationships, and technical deliverables.

Waterford, Ct

Under direct supervision by Professional Engineer & Licensed Land Surveyor, responsible for:• AutoCAD drafting• Percolation Tests• Grading Plan and Profile drawings• Engineered septic system layout• Residential site design• City Water and Sewerage design• Drainage analysis, reports and water quality improvements• Erosion and Sedimentation plans and narratives• FEMA Elevation Certificates and Letters of Map Amendment • Permit Applications including: Coastal Area Management, Inland Wetlands and Watercourse, Planning and Zoning• Site assessment and survey fieldwork

Salem, Ct

• Day to day operations of local granite company’s sales and manufacturing, including inventory tracking, opening and closing the store, rotating inventory and assisting with advertising• Researched and implemented new POS computer system for the company• Managed sales staff and acting liaison between sales and manufacturing

New London, Ct

• Generated ad sales revenue through existing account base and prospecting for new accounts • Order entry of ad sales and processed ad copy through design department and proofing to customer• Offered Custom Publications, Web Ads, and Daily and Weekly paper ads

New London, Ct

• Monitored, tracked, and answered questions related to ads from Advertising Services Department for the daily and weekly papers, several custom publications and commercial print jobs Designed ads using MultiAd Creator2 and Creator7, Adobe PhotoShop and Adobe Illustrator• Assisted graphic designers, manager and acting manager with daily operation of the department

Kittery, Me

• Handled all inbound callers responding to direct response marketing campaigns, utilized analytical skills and problem solving abilities to better service clientele• Assisted training department with breakout classroom sessions and live coaching

West Long Branch, Nj

• All Administrative functions related to the running of a successful mortgage company including Investor Management, Rate Lock Administration and Office Management• Training - created or reviewed all training material presented, supervised training staff• Compliance - required to stay current with all federal and state rules and regulations in three states and maintain proper licensure for the company and loan officers, direct liaison between the company and all state banking departments, handled and responded to all consumer complaints filed through the various banking departments, archiving of all mortgage related files• Direct support of the CEO for appointments and company sponsored events

Princeton, Nj

• Researched, designed and implemented all projects for the President of the company including overhaul of the voice and data network and expansion of the building to double the company's space• Managed, designed and supervised installation and programming of new phone system including changing voice carriers and signals (POTS to T-1)• Desktop support issues

Princeton, Nj

• All front end operations and day to day running of the call center• Creating new relationships with business partners and lead generation sources• Recruited and hired qualified candidates for all positions within the company

Kingston, Ny

• Created and ran two separate call centers within a larger Internet mortgage call center• Supervised staff and monitored productivity of support staff and loan officers• Recruited, hired and trained staff who were often promoted to other positions in the company• Assisted in the design of existing call routing plans and new phone system• Provided customer service to key business relationships including co-brands and private labels • Reviewed and ensured out-going documentation was accurate for over 30 sources of business• Created and modified existing executive reports for presentations to business partners

Bachelor Of Science (B.S.), Environmental Science, 3.92

Activities and Societies: Phi Kappa Phi, Golden Key, Alpha Sigma Lambda Graduated Summa Cum Laude with a B.S. in Environmental Science.

Undergraduate Certificate, Gi Science / Gis, 4.0

Transient Student, Transient Student Through Osu

Biology coursework

Associate Of Science (A.S.), Civil Engineering Technology/Technician, 3.76

Activities and Societies: Phi Theta Kappa, WiT & STEM 2012 Recipient of the Gerwick Mereen Award for Excellence in the Civil Engineering.