Jim Acker Email and Phone Number
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Jim Acker is a Business Development Executive - Egnyte at ARKANCE USA. He possess expertise in sales, customer service, retail, merchandising, sales management and 15 more skills.
Arkance Usa
View- Website:
- arkance.us
- Employees:
- 180
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Business Development Executive - EgnyteArkance UsaWest Hartford, Ct, Us
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Manager, Mid-Market Sales TeamPanzura Sep 2023 - PresentWest Hartford, Connecticut, United StatesManaging 5 Mid-Market sellers responsible for 40-45 install accounts each. Primary functions of team included renewing existing Mid-Market and SMB business, cross-selling and adding on additional ARR into install accounts, managing and working with channel and distributors, partner prospecting, lead generation, outbound prospecting, new logo pipeline creation and wins, working with support to overcome complex customer issues and escalations, working with product to improve customer experience, working with sales and operations leadership to expedite customer needs/request, CRM maintenances, upkeep and reporting, -
Manager, Customer Success TeamPanzura Jan 2023 - Sep 2023West Hartford, Connecticut, United StatesCustomer Success Team and Mid-Market team were combined into one starting September 2023.Leading a team of service centric professionals who's goals are to ensure our customers stay happy and enthusiastic Panzura customers.Prevent churn, ensure renewals happen on time, add services and support based on customers needs, present and add on new products to customers environment, grow pipeline, work with channel partners to strengthen relationships as well as build pipeline, present customer QBR's, retire my personal quoteManage team's KPI's, train and onboard team members new to the role not just in product, but also the sales process, Drive internal sales QBR's, manage team's pipeline to retire team's quarterly/yearly quota (in ARR), work with support to escalate customer issues and leverage resources to diffuse tickets,. Work with Channel leadership to create new relationships with channel partners and work funnel pipeline to new VAR's.
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Commercial SalesPanzura Feb 2022 - Jan 2023West Hartford, Connecticut, United StatesAchieved 100% of quota by end of Q2 2022. 300%+ of quota attainment by end of Q4. Top total sales across the company 5 quarters in a row. Top salesperson of 2022 in both ARR and TCV. $3.42 Million/ARR$4.54 Million/TCV
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Customer Success ManagerPanzura Aug 2020 - Feb 20222021 Top Salesperson, with 226% quota attainment ($3.45M in ARR/$1.525M in TCV)Managing between 55-68 customers in territory at a time. Responsible for: 100% renewal rate, upsells of existing and new services/solutions. Worked with Solutions Architects and Services team to rearchitect and build out new infrastructure for legacy customers, customer QBR's, and overall customer retention and satisfaction.
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Inside Sales RepresentativePanzura Mar 2020 - Aug 2020Lexington, Massachusetts, United States
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Team Lead Business DevelopmentPanzura Jul 2019 - Mar 2020Lexington, Ma
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Business Development RepresentativePanzura Sep 2018 - Jun 2019Lexington, Ma
Jim Acker Skills
Jim Acker Education Details
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Philosophy
Frequently Asked Questions about Jim Acker
What company does Jim Acker work for?
Jim Acker works for Arkance Usa
What is Jim Acker's role at the current company?
Jim Acker's current role is Business Development Executive - Egnyte.
What is Jim Acker's email address?
Jim Acker's email address is ji****@****rom.com
What is Jim Acker's direct phone number?
Jim Acker's direct phone number is +186055*****
What schools did Jim Acker attend?
Jim Acker attended Central Connecticut State University.
What are some of Jim Acker's interests?
Jim Acker has interest in Science And Technology, Arts And Culture, Health.
What skills is Jim Acker known for?
Jim Acker has skills like Sales, Customer Service, Retail, Merchandising, Sales Management, Visual Merchandising, Leadership, Inventory Management, Management, Fashion, Time Management, Wardrobing.
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