Jim Platt

Jim Platt Email and Phone Number

Sr Service Delivery Executive @ivision | I help companies accelerate the delivery of technology by building trusted partnerships | Peoplefirst @ ivision
atlanta, georgia, united states
Jim Platt's Location
Flat Rock, North Carolina, United States, United States
Jim Platt's Contact Details
About Jim Platt

I believe in helping clients in fast-paced environments overcome barriers to achieve their desired business outcomes. With extensive experience managing service providers from the customer side, I bring a “voice of the customer” mindset to proactively provide stable technology platforms, develop transformation strategies, and implement multi-million dollar solutions.🏃 OUTSIDE INTERESTS:I have completed several marathons (Boston), enjoy hiking with my dogs, watching football, tacos, working on personal landscaping projects and grilling.👉🏻 Want to connect to help each other grow? Send me a message via LinkedIn

Jim Platt's Current Company Details
ivision

Ivision

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Sr Service Delivery Executive @ivision | I help companies accelerate the delivery of technology by building trusted partnerships | Peoplefirst
atlanta, georgia, united states
Website:
ivision.com
Employees:
182
Jim Platt Work Experience Details
  • Ivision
    Senior Service Delivery Manager
    Ivision Feb 2021 - Present
    Atlanta, Georgia, United States
    ► Client management for a broad portfolio of enterprise environments in the technology, financial, legal, and retail spaces.► Accelerating the service delivery for on-premise, cloud-hosted, and hybrid infrastructures.► Provided mentoring to Service Delivery Managers.► Multiple EPIC award winner for outstanding service delivery.► Multiple PIRRFAH award winner for delivering exceptional service with Integrity.
  • Crawford & Company
    Senior Director It Infrastructure Engineering
    Crawford & Company 2011 - 2019
    Peachtree Corners, Ga
    ► Directed service delivery relationships with multiple MSPs to expedite processes and overcome technology challenges to maintain corporate missions and objectives.► Improved ITSM metrics with coaching, mentoring and collaboration resulting in delivery improvements for 6 consecutive years.► Slashed expenses 60% by transitioning offshore resources resulting in improved service delivery in less than 90 days. ► Improved storage efficiency by 30%, resolved HIPAA compliance gaps and realize a 10:1 reduction in data center floor space as a result of spearheading an initiative to replace a legacy EMC storage platform with a Dell Unity storage array.
  • Crawford & Company
    Director Database, Storage And Virtualization
    Crawford & Company 2006 - 2011
    ► Directed the engineering operations for up to 15 direct reports to deliver business solutions and service delivery.► Achieved $10 MM in savings over 10 years as a critical member of a committee leading the RFP, evaluation, and selection process for a corporate Infrastructure outsourcing initiative.► Integrated technical operations after a major corporate acquisition, consolidating governance policies, compliance requirements and standardizing support procedures to deliver a seamless customer experience.

Jim Platt Skills

Budgeting Integration Cost Containment Research Service Delivery Requirements Analysis Customer Relations Budgets Process Improvement Vendor Management Customer Service Cost Accounting Strategy Leadership Outsourcing Microsoft Sql Server Oracle Management Business Intelligence Databases Business Analysis Database Administration Information Technology Disaster Recovery Sdlc Business Process Improvement

Jim Platt Education Details

Frequently Asked Questions about Jim Platt

What company does Jim Platt work for?

Jim Platt works for Ivision

What is Jim Platt's role at the current company?

Jim Platt's current role is Sr Service Delivery Executive @ivision | I help companies accelerate the delivery of technology by building trusted partnerships | Peoplefirst.

What is Jim Platt's email address?

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What is Jim Platt's direct phone number?

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What schools did Jim Platt attend?

Jim Platt attended Washington And Jefferson College.

What are some of Jim Platt's interests?

Jim Platt has interest in Biking, Running, My Big Green Egg.

What skills is Jim Platt known for?

Jim Platt has skills like Budgeting, Integration, Cost Containment, Research, Service Delivery, Requirements Analysis, Customer Relations, Budgets, Process Improvement, Vendor Management, Customer Service, Cost Accounting.

Who are Jim Platt's colleagues?

Jim Platt's colleagues are Geoff Robinson, Michael Smith, Jerry Hernandez, Paul J. Egan, Pmp, Emily Jensen Caruso, Brandon Dockery, Dan I..

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