Jim Harper Email & Phone Number

New York, New York

Senior product manager with experience building online technical information and workflow tools that delight engineers and students.Primary responsibility for the management and growth (usage and revenue) of 35 vertical content products, and new product initiatives, through close collaboration with Users, Buyers, Business Development, Publisher Relations, Content Operations, Marketing, and Sales. Actively nurture and close new publisher relationships including product demos, financial modeling, contract negotiation, and data driven content selection.Inform and validate product strategy through structured and ad hoc customer and user interaction, data analytics, surveys, interviews, and collaboration with key internal stakeholders.Primary ownership for the development and ongoing improvement of a browser-based math solver tool and an accompanying library of over 2,500 interactive engineering equation worksheets, including the creation of a custom-CMS (content management system) to support the authoring, editing, and publication of equation content. Develop SOWs, manage schedules, and review deliverables for external developers and authors.Manage the selection and offshore vendor production of interactive graphs and tables to make static data actionable for users.Active stakeholder for UI/UX improvements, new tools development, and scoping new features based on analytics, user validation, and alignment with business goals. Prepare and groom JIRA stories in collaboration with internal developers.Monitor performance of products, content, and tools via regular reporting of metrics from Adobe Analytics, Google Analytics, Kibana, and Pentaho.Develop collateral and regularly present to Sales, Customers, Marketing, Advisory Boards, other groups in the organization, and Senior Management about strategy, roadmap execution, product improvements, and new product launches.

Editor for Civil Engineering, Construction, Environmental Engineering, Structural Engineering, BIM and GIS books.Responsible for 15+ strategic book signings per year, involving topic research, networking, proposal development, market research, positioning, and financial analysis.Responsible for managing the publication of 15+ titles per year, including manuscript development, schedule maintenance, author management, and production support.

Began managing Wiley's Halsted program consisting of English-language books from Europe which complemented Wiley's existing programs in engineering, graphic design and culinary arts. I reviewed publisher catalogs and frontlists, identified candidate titles, reviewed titles with customers and internal stakeholders, created forecasts for sales, presented proposals to editorial committee, arranged terms with publishers, and worked with Marketing on promotions.Also inherited a natural resources and GIS program in this position, which I managed until 2008.

Assisted Margaret Cummins and Joel Stein in the management of their civil engineering, graphic design, and landscape architecture programs.

Assisted Margaret Cummins and Joel Stein in the management of their civil engineering, graphic design, and landscape architecture programs.

Worked as an Editorial Assistant to Editors Bob Hauserman and Margaret Cummins. Moved to John Wiley & Sons in January 1998 after C&H was acquired by Wolters Kluwer.

I attended legislative hearings and meetings in Olympia, Washington to collect information and report on all congressional activities for an online service mainly subscribed to by lobbyists.

Worked at the USA Today/Gannett printing press in Olympia, Washington. The job ran from 6pm-midnight. I monitored the newspapers coming off press, ensured they were bound correctly, tracked the "blue chip" stickering for various hotel chains, loaded pallets with bundles, and various other logistical tasks.