Senior It Business Analyst
Alamo, Ca
As Senior IT Business Analyst, I am charged with reviewing, analyzing, and evaluating user experience, product and project quality and effectiveness, systems functionality, to ensure business and user needs are being supported for company strength and growth. I support project and product teams to execute business, operations, and technology initiatives. In this awesome role, organization and attention to detail, time management, customer and coworker care are essential. • Designed wireframes, mockups, analyzed user needs, established scope, defined requirements, supported development, quality assurance and implementation for CRM digital mortgage systems to support over 1,000 users• Worked with multiple development teams, both local, remote and off-shore, on internal and external software solution projects and products• Support internal and external Network Infrastructure, IT Support, Software Development, and Business Intelligence teams with expert technical, design and data analysis, issue escalation and resolution, for technology adoption and utilization success • Define work requirements and manage project backlogs with product owners and developers on story estimation and prioritization to maintain scope and support roadmaps• Support and guide national sales, marketing, accounting, business development, and c-level executives in core technical asset presentations and communications • Proficiently organize and facilitate agile scrum ceremonies, sprint reviews, and sprint and release planning, and retrospectives