Technical Publications Manager
Digital Sound Corporation
Carpinteria, Ca
Unisys Corporation is a worldwide information technology services and solutions company providing consulting, systems integration, outsourcing and infrastructure services. The Carpinteria-based Digital Sound Corporation specialized in telecommunications solutions for domestic and international telcos such as Verizon, AT&T, and Sprint. Positions and projects included...* Product Information Manager (2000-2001)Managed a team of technical writers and web content developers supporting customer deliverables and internal intranet portals. Trained and mentored team members in the use of all web development/publishing tools, technologies, and procedures. Involved with all phases of product development including requirements definition and analysis, design specification, project planning and scheduling, documentation and packaging. Responsible for architecture, design, and development of department-wide Intranet portal based on Microsoft SharePoint technologies resulting in improved inter-team communication.* Information Engineer (1995-2000)Technical lead responsible for design and coding of web-based user interfaces and Intranet portals.Lead developer for all online documentation, context-sensitive help systems, and web-based user assistance. Managed development of html-based API Specifications and SDKs and developed software unit tests for COM APIs using Visual Basic and C++. Implemented an automated, single-source document publishing system using the Robohelp authoring tool, VB 6.0, and Adobe PDF technologies resulting in significant productivity increases. Assisted the Software QA group in validating the functionality, usability, and performance of Win32 and web-based software products using manual and automated test methodologies.