Jimmy Luth Email & Phone Number

Alpharetta, Georgia, United States

Alpharetta, GA

• IT and business operations primary contact as the owner of five mobile applications covering internal warehouse operations, transportation, and customer deliveries and collections
• Produced new functions for a logistics app with data integrations to five internal and external systems
• Designed new applications and oversaw end-to-end development for special IRM divisions handling high-end client materials and commercial stock
• Created prototype mock-ups using Adobe XD to demonstrate functionality to stakeholders and to be used by development for component creation and standards
• Prepared behavior driven (BDD) acceptance criteria for development covering all success and exception scenarios based on operational needs
• Managed development team workload and expectations in two-week sprints handling development queries, QA, UAT, and production release

Peachtree Corners, GA

• Supported customer data conversion from 18 legacy SQL systems to Iron Mountain systems including sun setting connected applications
• Coordinated global user email and domain migration including all user communications and scheduling

• Initiated the Systems Analyst role to fit the gap between requirements and development
• Support Business Analysts on project proposals on behalf of the Custom Applications group supporting SQL databases, web applications, and third party applications for document management, data protection services, and.
• Create System Requirement and Technical Design documentation based on business requirements and application opportunities
• Document existing and future design for supported applications for project team and stakeholder review and sign off
• Lead and support the Delivery Development team, QA group, and business user testing throughout the agile project lifecycle
• Provide estimates for custom development resources with task and sprint breakdowns and track resource usage

• Facilitate analysis process on requests from North America business groups and customers
• Gather and document requirements on approximately 100 requests a year
• Generate a solution based on requirements and system opportunities
• Identify and provide time and cost estimates to the requestor based on what is available systematically and required development
• Manage user acceptance testing resources and oversee the required tests needed for the solution
• Document all steps and track sign off and details throughout the analysis process

• Manage month end billing for North America including financial reporting and revenue tracking
• Direct process of outsourcing of all back office billing functions through completion
• Administer training and documentation with Perot Systems group as part of outsourcing project
• Oversee all finance activities of legacy system conversion to DMS ReQuest systems using designed project plan, completing six total site conversions over 12 month period
• Verify financial results of each conversion, showing successful completion with minimal revenue loss or overcharges
• Provide ad-hoc reporting, including data merging from separate sources, as required by various internal and external sources

• Primary contact for all external and internal inquiries, setups, and issue resolutions for ReQuest Web system on a regional and global level as required
• Tested and approved new versions and updates of the ReQuest system as a member of the Product Advisory Council
• Managed the roll out of ReQuest Web v2 for internal users and external customers including training, documentation, and support team management
• Performed on-site customer training throughout North America for ReQuest Web v2 driving amount of web-based orders to over 50% of all received orders