James Crawford Email & Phone Number

Melbourne, Australia

Build and establishing new technologies and process for communication generation and delivery, utilising the Quadient Product stack, and its underlying technologies. Fostering a agile and exploitative development. Adopting the use of Open Source and on-site tooling with Docker, .Net 6, Azure and Red Hat OpenShift. Establishing process development for local and remote operations teams across all sites. • Developed tooling for management of digital objects utilised in Workflow Processes and development runtimes. • Drive automation with Azure Pipelines and YAML solutions. • Documentation of internal Code and Web APIs for dependent teams.

Melbourne, Victoria, Australia

The Lead Developer for the migration of automated product test suites. Involved rewriting test plans utilise code-first testing frameworks, driving Websites and API endpoints, ensuring coverage of business logic as prior testing products were no longer maintained by the organisation.Performed analysis work on Document Searching queries to inspect time-out issues experienced by clients. Investigated various query endpoints, and performed loading tests to replicate client issues, and evaluate returned data and query duration. Provided a report with suggestions to cut back excessive and unnecessary data from queries, and leverage better performing endpoints, yielding in a 70-90% performance uplift.Oversaw the reduction of Technical Debt, observing and estimating work efforts to update and replace ageing technologies. • Maintain full-stack applications developed with .NET Technologies and SQL Server back-end, with LLBLGen ORM tools. • Maintain SSIS migration and SSRS Reports • Developed new Automated Tests with Selenium and SpecFlow technologies • Analysis and replication of client reported issues, and develop fixes • Reporting and tracking ageing technologies, providing direction to technology replacement for Continuous Integration and Development pipelines • Investigate and patch security vulnerabilities discovered by Veracode code analysis.

Hawthorn, Melbourne, Victoria

Responsible for maintaining Researcher data and program functionality for an in-house Research Analytic platform and extending functionality of the service. Developed a Database Subsystem that was able to search and add research paperwork from third party services into the platform using JSON Web APIs. • Digitisation of processes and workflows • Data Visualisation and Reporting with Crystal Reports • Data Entry, Cleansing and Quality Assurance for Migration • Software Development with Web Technologies (PHP, jQuery, MySQL)

Nunawading, Victoria

Answering voiced and phone support to clients, providing remote technical desktop support to users, configuring accounts of clients, data entry and creating new order requests.

Glenferrie, Melbourne, Australia

3 month employment delivering pizzas around Glenferrie area• Delivery of multiple orders• Taking and logging of customer orders• Answering phone orders• Preparing ingredients for cooking• Cleaning work areasPlanning best driving routes for pizza deliveryWorking in high pressure environment in small teamConfidence with interacting with customers in a pressured environment

Drouin, Victoria, Australia

• Unpacking stationary orders• Ensuring that orders were fulfilled• Log any back orders or missing stationary• Deliver orders to respective classrooms• Sign-off on completed orders• Work in a team of 3 to 5 people or independently• Effectively sort and stock taking multiple order

Warragul, Victoria, Australia

Responsible for setting up and configuring, and repairing damaged hardware and devices.Daily tasks of student and staff support for low level technical issues, creation and setup of new users, data entry and logging warranty calls.Undertook stocktaking of existing hardware.Worked with a team of 2 other members, stressful environment.Competent in setting up server-side services.

Drouin, Victoria, Australia

Part time employment.Assigned tasks of Dish washing and cleaning up after Kitchen staffFood preparation for functions.Working under pressure with a small team

Bachelor Of Information And Communication Technology

Education record

Diploma Of System Administration

Certificate Iv

Victorian Certificate Of Education