• Designs a complete and complex frameworks, systems and products• Defines processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility• Designs system interfaces and business application prototypes• Identifies, analyzes and resolves system design weaknesses• Influences the shaping of future products by contributing to the framework (architecture) used across multiple products and systems• Provides… Show more • Designs a complete and complex frameworks, systems and products• Defines processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility• Designs system interfaces and business application prototypes• Identifies, analyzes and resolves system design weaknesses• Influences the shaping of future products by contributing to the framework (architecture) used across multiple products and systems• Provides multi-layered technical expertise for next generation initiatives• Uses professional concepts and company objectives to resolve complex issues in creative and effective ways• Determines methods and procedures on new assignments and coordinates activities of other personnel Show less

• Program Management over Merchant Enabled Boarding and Financial Institution Merchant Services Improvement Projects.• Responsible for Program Management, Solution Architecture, Business Process Re-Engineering, and Coordination with Development and Quality Assurance.• Current efforts have resulted in $500,000 reduction in Program Costs.

o Led Account Management Restructuring Effort for Centric Consulting• Included Role Definition, Reporting, and Organization Restructuring• Created new Business Opportunities with several new companies not previously clients for Centric• Assisted in multiple Client Proposals ultimately resulting in more than $1M in additional revenue for Centric• Created and Implemented Account Estimation Modeling Processes and Tools to improve Centric's Estimation methodology• Initiated… Show more o Led Account Management Restructuring Effort for Centric Consulting• Included Role Definition, Reporting, and Organization Restructuring• Created new Business Opportunities with several new companies not previously clients for Centric• Assisted in multiple Client Proposals ultimately resulting in more than $1M in additional revenue for Centric• Created and Implemented Account Estimation Modeling Processes and Tools to improve Centric's Estimation methodology• Initiated effort to retroactively analyze previous account metrics and performance KPIs to forecast current & future Client trends, opportunities, and anticipated outcomes.• Acted Account Manager & Lead Project Manager at a Major Insurance Client in Cincinnatio Account Management• Managed all client relations to ensure client satisfaction• Acted as liaison for Centric Corporate and Client for all onsite Centric resources• Ensured Client satisfaction with Centric resources by facilitating routine feedback assessment• Performed contract management, rate negotiation, and all invoicing duties• Generated new business opportunities that resulted in ~$500K in additional revenue for Centric Consultingo Project Management• Lead Client's $2M, project to migrate 150 servers from Window 2k3 to Windows 2k8• Responsible for all project planning to ensure on time, on budget delivery• Maintained project financials, time tracking, budget• Created regular project reporting for the project team and executive management• Documented all change requests and gain applicable corporate approvals• Effectively communicate with all levels of the organization• Worked with a project steering committee comprised of executive leaders from IT and Business• Tracked and manage issues• Upheld Client's newly defined SDLC process to achieve the highest company score on their random project audits• Assessed, communicated and managed risks and mitigation strategies Show less

Mr. Orr isresponsible for management and supervision the Technical Architecture and Infrastructure Work Stream for an enterprise system implementation project for an Eye Care Insurance Company . He is responsible for gathering both high-level and detailed Technical requirements and specifications. He is also responsible for requirements and execution for all Software and Hardware Purchasing, Procurement, and Licensing. He creates, maintains, and executes project plans and schedules for the… Show more Mr. Orr isresponsible for management and supervision the Technical Architecture and Infrastructure Work Stream for an enterprise system implementation project for an Eye Care Insurance Company . He is responsible for gathering both high-level and detailed Technical requirements and specifications. He is also responsible for requirements and execution for all Software and Hardware Purchasing, Procurement, and Licensing. He creates, maintains, and executes project plans and schedules for the Software and Hardware build out and Deployment schedule. Mr. Orr is responsible for risk and issue identification, mitigation, and resolution. He is responsible for identifying opportunities for both improving existing processes and designing new processes that are imminent due to the new system implementation. Show less

• Responsible for management and execution of Ohio Dept. Medicaid QA Project• Responsible for management and execution of Oregon Dept. Human Services QA Project• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.• Identifies resources needed and assigns individual responsibilities.• Manages day-to-day operational aspects of a project and scope.• Reviews deliverables prepared by team before passing to… Show more • Responsible for management and execution of Ohio Dept. Medicaid QA Project• Responsible for management and execution of Oregon Dept. Human Services QA Project• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.• Identifies resources needed and assigns individual responsibilities.• Manages day-to-day operational aspects of a project and scope.• Reviews deliverables prepared by team before passing to client.• Effectively applies our methodology and enforces project standards.• Prepares for engagement reviews and quality assurance procedures.• Minimizes our exposure and risk on project.• Responsible for Process evaluation and re-engineering.• Ensures project documents are complete, current, and stored appropriately. Show less

• Responsible for Design Team project management for Tennessee State Eligibility System (VIP). • Responsible for management and supervision of total system design.• Reports to Project Director• Ensure inter-dependencies in project plan reflect the nature and sequence of tasks on project.• Execute master project plan and report completion of tasks against master project plan.• Create, maintain, and execute technical project plan and facilitate its integration into the master… Show more • Responsible for Design Team project management for Tennessee State Eligibility System (VIP). • Responsible for management and supervision of total system design.• Reports to Project Director• Ensure inter-dependencies in project plan reflect the nature and sequence of tasks on project.• Execute master project plan and report completion of tasks against master project plan.• Create, maintain, and execute technical project plan and facilitate its integration into the master project plan• Ensure team’s adherence to naming conventions, documentation standards, and project charter.• Leads efforts of internal and external consulting resources on the functional teams.• Alert Project Manger(s) on project risks resulting from resource shortages, inappropriate skill sets (internal and consulting) that may impair system quality or project schedule.• Identify and resolve project issues.• Identify post-implementation support requirements.• Mentor/guide/advise project teams (technical and functional) with new dimension functionality and best practices.• Review résumés, Interview, hiring recommendations for technical and business staff• Identify gaps in skills/training and communicate these with project manager. Escalate issue to leadership team as appropriate.• Ensure appropriate feedback to the project team members from various meetings and communicate as appropriate.• Coordinate testing and documentation resource requirements from business with resource needs identified in the project plan.• Review test plans (functional and technical) to ensure integrity and quality of production system. • Ensure that the business targets and objectives are met by the system. Show less

• Responsible for Interfaces Team project management for Tennessee State Eligibility System “Vision Integration Platform” (VIP). • Responsible for design, development, testing, and implementation of 120+ interfaces with 25+ external agencies• Responsible for cross-functional integration with both functional teams and with technical teams.• Reports to Senior Project Manager• Create, maintain, and execute technical project plan and facilitate its integration into the master… Show more • Responsible for Interfaces Team project management for Tennessee State Eligibility System “Vision Integration Platform” (VIP). • Responsible for design, development, testing, and implementation of 120+ interfaces with 25+ external agencies• Responsible for cross-functional integration with both functional teams and with technical teams.• Reports to Senior Project Manager• Create, maintain, and execute technical project plan and facilitate its integration into the master project plan• Leads efforts of internal and external consulting resources on the functional teams.• Ensure appropriate feedback to the project team members from various meetings and communicate as appropriate.• Monitor development effort for all enhancements, interfaces and interface-related conversions and reports. Assist technical team as needed to gain understanding of business and performance needs, and design points.• Ensure that the business targets and objectives are met by the system. Show less

• Team Lead over Performance and Parallel Testing for North Carolina Medicaid Account.• Reports to Architecture Project Manager• Served as Lead Analyst for North Carolina Medicaid Architecture team during Design Phase.• Interfaces with Client on a daily basis to evaluate needs, risks, requirements, and timelines.• Performs definition of user functional requirements by translating development and maintenance requirements into specifications; creates data files and database… Show more • Team Lead over Performance and Parallel Testing for North Carolina Medicaid Account.• Reports to Architecture Project Manager• Served as Lead Analyst for North Carolina Medicaid Architecture team during Design Phase.• Interfaces with Client on a daily basis to evaluate needs, risks, requirements, and timelines.• Performs definition of user functional requirements by translating development and maintenance requirements into specifications; creates data files and database designs.• Analyzes existing software for incorporation of desired enhancements.• Performs detailed reviews and analysis of program changes, new equipment, new technology, and other factors and trends impacting existing systems in order to facilitate the development and conformance of system modifications.• Formulates recommendations on alternative approaches to realize desired functionalities and enhancements and desired levels of performance. • Performs feasibility studies, life cycle analysis studies.• Consults with hardware, communications and database experts and/or vendors to ensure viability of systems.• Designs system, providing interpretive analyses, preparing flowcharts and associated diagrams/ enhancement plans.• Prepares acceptance test plans; conducts acceptance tests and confirms results.• Ensures that systems documentation is updated according to client and company standards.• Maintains state-of-the-art knowledge and compiles information into recommendations/analyses.• Participates in marketing presentations where application requires technical staff, and may conducts research for, and writes portions of, technical proposals. Show less

• Outside EDS Contractor to Tennessee State MMIS Medicaid/Medicare (Tenncare) Board• Reports to Deputy Project Manager• Responsible for Business and System Process Analyses as Medical Eligibility Project Lead for TennCare.• Responsible for HIPAA Training & Compliance Assessments for EDS staff as HIPAA Coordinator.• Assists in Gap Analysis and Design Specifications to facilitate Mainframe file conversion to EDI format for HIPAA Implementation of Tenncare system.• Uses… Show more • Outside EDS Contractor to Tennessee State MMIS Medicaid/Medicare (Tenncare) Board• Reports to Deputy Project Manager• Responsible for Business and System Process Analyses as Medical Eligibility Project Lead for TennCare.• Responsible for HIPAA Training & Compliance Assessments for EDS staff as HIPAA Coordinator.• Assists in Gap Analysis and Design Specifications to facilitate Mainframe file conversion to EDI format for HIPAA Implementation of Tenncare system.• Uses File-Aid, Eazy-Trieve, and MS Access to assist in VSAM / Flat-File database analysis. • Provides design, supervision and implementation of manual- and systems- processes.• Develops change-control measures for system conversions and software upgrades.• Key contributor to TennCare business plan modifications and analytical assessments.• Proposes implementations / refinements to Systems’ teams and State Representatives.• Sits on Requirements / Verifications team to strategize TennCare planning and requirements. Show less