Jim Plachy Email & Phone Number

Plano, IL, US

Chicago, Illinois, United States

Analyzing Incident Management Processes and Disaster Recovery Processes for the Business of Information Technology.

Greater Chicago Area

IT Operations System Admin with a focus on backup and disaster recovery. Currently in the process of getting as much critical data into Microsoft Azure as possible. I also take on level 3 help desk tickets, changes to employee data inside Office 365, and do light troubleshooting for Windows servers.

Greater Chicago Area

Help desk support for over 400 internal customers. Roll out all iOS and OS X devices. Support 20+ OS X devices and 400+ iOS devices. Work in Active Directory/Exchange/Office 365. Set up incoming new hires.

Greater Chicago Area

Working the help desk at a Chicago based software company.

Chicago, IL

Moderate and facilitate discussion with a subscriber community of over 200 members. Turn their words into content for Good Beer Hunting: The Website. Co-host the Fervent Few podcast.Leverage social media to enhance subscriber experience and attract new subscribers.

The Internet

I host a podcast about technology and video games. We swear a lot and talk about how awesome Apple stuff is.

Lisle, IL

Work the help desk servicing 1000 users across multiple plants and the corporate HQ. Responsibilities include imaging computers, responding to tickets, working in active directory to create new users and reset passwords, and generally interfacing with employees to understand their IT needs.

I play video games, I talk about video games, I write about video games. One day I hope to amass enough pennies doing this that I can fill one of those big sacks with the dollar sign on it.

Prepare new clients to work with Telegraphics on their web site project. Prepare Telegraphics employees to work on new projects. Make sure that clients are invoiced and employees are accurately logging their time on projects.

Providing support to the Help Desk for the Schaumburg, IL office while the company prepares to transition to new servers and a new warehouse.

Prepared PCs for configuration.Configured PCs (installed memory, HDD, PCI-E Video Cards)Imaged PCs to customer specificationsTroubleshot and managed software installs (Symantec Endpoint, Configuration Manager)Configured Microsoft Outlook for end-users.

On site and remote hardware and software PC troubleshooting. Deployed new hardware and software, and worked on minor network issues.

Troubleshoot VoIP conference calls.

In charge of the day to day operations of an independent record label.

The liaison between the record labels, promotion companies, and PR departments and the radio station staff.Spent 10 hours a week communicating with Record Labels, Promo Companies, etcCompiled the station's Top 20 for CMJ magazine. Rotated the station's music lineup once a week.Educated on-air talent about new music.