Integrate CRM systems with Microsoft's Partner Center for partners.

• Administered changes to the Microsoft Managed Partner list during FY15-FY18.• Lead a team of six to support the roll out of Partner Center Sales Connect over six months. • Extracted data from multiple databases using SQL Server Integration packages and Excel reports and pivot tables.• Designed and maintained a customer matching process to accurately reflect pipeline and executive compensation.

• Administered changes to the Microsoft Managed Partner list during FY13-FY15.• Acted as first line of support for multiple new partner sales tools at Microsoft managing over 40 calls a week from partners.

• Designed and developed gadgets to display daily progress for a scorecard.• Administered 80,000 changes to the Microsoft Managed Partner list during FY12.• Acted as first line of support for multiple new partner sales tools at Microsoft managing over 40 calls a week from partners.

• Adopted the .Net framework shortly after it was introduced at Tech∙Ed in 2000 and led the design and creation of a framework that would allow revisions without impacting the product’s business logic.• Provided new feature design, addressing the issues of a global customer base while maintaining the release schedule through releases 4.0 to 9.0.• Incorporated third party applications (PayPal and Payroll Pro) into the product to allow custom customer modifications and multiple releases of the base product.• Upgraded long running processes from SQL Server to .Net, which resulted in a speed improvement for customers from 26 hours to less than 20 minutes.• Migrated forms from Microsoft Access to .Net• Showed leadership as the primary mentor and developer instructor to colleagues in India.• Managed a queue of assigned issues to be addressed under tight time constraints for new releases.• Recognized as the developer who fixed the most issues leading up to the product’s 8.1 release.