Jan Daniel Bantan Email & Phone Number

Philippines

-To deliver reliable and efficient IT services in customer offices-1st level support on desktop environment and Banking Applications-Seamless implementation of upgrades and new infrastructure-Maintaining complete documentation on client network and infrastructure-Office365 Administration -IT Helpdesk support service is provided 24/7 to global locations.-Service provider for our locations in Singapore, Hong Kong and the Philippines with highly technical and professional staff behind the monitor.

Region Xi - Davao, Philippines

- Manage the day-to-day operations of the Flatworld Solutions hostcomputer by monitoring system performance, configuration,maintenance and repair.- Establishes, maintain and manages user’s active directory accounts.Install, modifies and maintains system and utility software on servercomputer systems. Provides server support related to other software.- Ensure that critical servers are fully backed up in our redundantbusiness continuity sites.

• User administration (setup and maintaining account)• Verify that peripherals are working properly• Quickly arrange repair for hardware in occasion of hardware failure• Create a backup and recover policy• Update system as soon as new version of OS and application softwarecomes out• Implement the policies for the use of the computer systemand network• Password and identity management

Region Xi - Davao, Philippines

• Manage and maintain network operations of multiple vendors througheffective installation and configuration.• Solve service incidents accurately and in a timely manner. Achieveclient satisfaction.• Install and configure network hardware and software systems.• Implementing, configure, and test network protocols at customersites.• Provide technical support to solve network issues, install andconfigure network operating systems, and maintain network server anddevices at customer sites.• Train customers on operating systems to ensure smooth operation ofnetworking systems

Region Xi - Davao, Philippines

• Support end-users and Guests on Hardware (such as desktop unit, laptop,printers, mobile and the like) and Software Applications• Network support: WAN/LAN, TCP/IP Networking, Switches andRouters.• handles and maintain the Store Operations. Start of Day and End of DaySequence• Win/Dss JDA Software SERVER BACK OFFICE, JDA Point-Of-Sales(POS)-Responsible for the daily store operations of the system.-Responsible for maintaining the welfare of POS units and overall statusof daily operations.

Region Xi - Davao, Philippines

• Support end-users and Guests on Hardware (such as desktop unit,laptop, printers, mobile and the like) and Software Applications• Network support: WAN/LAN, TCP/IP Networking, Switches andRouters.• Maintain and monitor Hotel System IFCA ver2.2 & ver5.0, PABXTelephone System, and Door Lock set System, CCTV, Payroll System,and WIFI Network.• Perform any other duties and related IT tasks that may be assigned byimmediate superior from time to time.