Jino Joy Email & Phone Number

Dubai, United Arab Emirates

Ras Al-Khaimah, United Arab Emirates

Dubai, United Arab Emirates

Developed various marketing strategies and implemented A/B testing to increase customer footfall & basket value and to enhance the customer experience.Initialized a series of creative, locally relevant & moment-based marketing campaigns for customer engagement enhancement.Created a new dashboard format for the sales analysis, P&L report, customer engagement report & loyalty report.Served as a primary point of contact for the new business launch corporate PR event. Worked as the personnel to deal with various government departments for promotion permissions & settlements.Located and proposed new business opportunities by conducting market research and analysing new customer acquisition opportunities.Created a new portal mechanism with the support of IT team for loyalty card fraud detection & prevention.Collaborated with private label & purchase teams to monitor and decide on pricing strategy for better profitability & sales.Coordinated with offshore team for promotion video making, images & leaflet designing.Assisted in media planning, buying & Execution. Worked as the point of contact for all collateral purchases.Assisted in yearly marketing calendar preparation and marketing budget management.Worked along with the digital marketing & eCommerce team for keyword updating & organic backlink building for SEO.

United Arab Emirates

Supported the backend operations of the eCommerce portal for product library creation, management & order management.Trained the store team for eCommerce backend product, price, promotion updating, order & delivery handling.Core team member of the new Symphony Gold ERP system implementation and Training team.Managed the department’s petty cash & credit card payments, done follow-ups with accounts & audit teams for invoice processing & timely payments for the collateral vendors.In charge of direct communications with customers through social media platforms and digital channels.Coordinated & lead the ground execution of BTL activities, mega promotions and events.Successfully conducted stage events and did the loyalty card enrolment drives after acquiring permission from companies & communities.Influencer coordination: Promotion through 50+ Instagram influencers, 25+ Tiktok influencers; Developed 8 in-house Tiktokers.

Kerala, India

Dubai, United Arab Emirates

Conducted customer engagement activities & games and stage events in the outlet and nearby communities.Supervised the loyalty card distribution, activation & redemption.Conducted camp surveys to plan the promotion flyers & loyalty card distribution.Managed the promotion collaterals & organized the timely collateral implementation and removal by the artist team.Coordinated with the HR team to conduct activities for staffs.Compiled and submitted the competitor promotions & offers comparison reports weekly.

Uae

Managed & participated in Loyalty card distribution & enrolment campaigns.Managed Whatsapp flyer broadcast system and reporting.Supervised the outdoor promotion flyer distribution.Conducted in-store customer satisfaction surveys and submitted reports for customer experience enhancement.

Gurgaon, India

Bengaluru, Karnataka, India

Master Of Business Administration (M.B.A.), Marketing

B.Com With Computer Application, Accounting And Computer Science