Jim Schuster Email & Phone Number

Brookline, Massachusetts, United States

Rockledge, Florida, United States

• Led franchise support team of operational, sales and business consulting personnel ensuring value and resources for the franchise network. Driving franchise development, execution, growth, and profitability while.
• Collaborated with owners on strategic plans to grow sales and business operations and improve operational efficiency across the franchise network.
• Analyzed data to determine areas for improvement; present franchise owners with data-driven recommendations and action plans.
• Trained and mentored franchise owners and lead effective implementation of new products and programs to drive continued growth and revenue.
• Planned and delivered high-value regional and national training events.
• Consulted with franchise owners regarding terminations, buy outs, and purchases to verify compliance with company policies and procedures.

Rockledge, Florida, United States

• Collaborated with owners on strategic plans to grow sales and business operations and improve operational efficiency across the franchise network.
• Analyzed data to determine areas for improvement; present franchise owners with data-driven recommendations and action plans.
• Trained and mentored franchise owners and lead effective implementation of new products and programs to drive continued growth and revenue.
• Enforced franchise territory policies and implemented corrective actions; facilitated resolutions to customer service issues.
• Grew revenues in region by 37.3% in 2022.

Gallatin, Tennessee

• Designed, developed, and implemented dashboards, learning plans, and resources for franchise business consultants to improve coaching and consultation skills as well as drive regional EBITDA. Partnered with business.
• Identified areas for customization and improvement in Salesforce to adjust system to new consulting model; delegates tasks and ensures accurate, timely completion.
• Optimized and delivered KPM targets and resources to improve performance.
• Determined effective consultation methods to drive revenue and goal attainment for franchises.
• Collaborated with business intelligence team to publish reports on business needs and requests.
• Managed communication related to executive and divisional board activity.

Gallatin, Tennessee

• Drove performance of assigned directors, trainers, and distributors by providing targeted coaching and training. Built strong relationships and rapport with business franchise consultants and franchise owners. Tracked.
• Grew volume by 22.6% for 2018, adding $77.7M in new growth.
• Achieved 23.31% increase in commercial revenue for region in 2017.
• Enforced franchise territory policies and implemented corrective actions; facilitated resolutions to customer service issues and served as go-to resource for consultants.
• Developed consultants to enhance coaching skills and build value with franchises.
• Planned and delivered high-value regional and national training events.

Conshohocken, Pennsylvania, United States

• Managed the enterprise sales force for the largest franchise group and supported thirty sales reps in generating $12.8M in revenue across twenty-one locations. Oversaw entire budget process, P&L control, and revenue.
• Interviewed, hired, and coached enterprise sales team to drive performance and productivity.
• Introduced latest sales strategies and initiatives to deliver improved value to clients.
• Ensured exceptional customer service and efficiently resolved problems.
• Analyzed financial data to track performance and opportunities for improvement.

Conshohocken, Pennsylvania, United States

• Collaborated with owners on strategic plans to grow sales and business operations and improve operational efficiency across the franchise network. Monitored franchises to verify compliance with territory policies and.
• Focused on providing intensive support to 10-12 franchises per year to turn around underperforming sites; achieved 12%-18% revenue growth within 12 months.
• Analyzed data to determine areas for improvement; presented franchise owners with data-driven recommendations and action plans.
• Spearheaded implementation of new network CRM system including developing launch schedule and identifying enhancement opportunities.
• Trained and mentored franchise owners and led effective implementation of new products and programs to drive continued growth and revenue.
• Handled any franchise customer service problems, compliance issues, defaults, and termination workout plans.

Harrisburg, PA

Columbus, OH

Nashville, TN

Sales Development