Jitender Kumar Email & Phone Number

Ghaziabad, Uttar Pradesh, India

Marketing of the products to Indian Railway representatives.

Gurgaon, India

• Lead the supplier approval process by assessing manufacturing / technology capabilities & health, safety & environmental risk.
• Work with Engineering (Design and Manufacturing Engineers) team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirements
• Evaluate supplier performance based on quality standards and ensure all criteria met according to the organization requirements.
• Work with the supplier directly, create correction action plans to address process failures.
• Promote the use of customer preferred techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, and Process Failure Mode and Effects Analysis (PFMEA)
• Support new product launches to ensure that supplier quality meets the required standards

Gurgaon, India

• Responsible for customer complaint analysis and interacting with Customer to explain the failure analysis details & also responsible for root cause analysis.
• Assist in new product development activities to avoid quality issues. Support during Production Part Approval Process for Validation and Testing.
• Implement identified Corrective Action/Preventive Actions to prevent recurrence of captured defects.
• Develop & Implement new testing & inspection protocols for new products
• Develop, update and maintain new product documentation like control plan, process flow & inspection standards etc.
• Responsible for handling customer warranty claims & submitting reports to customer after analysis.

Rohtak Area, India

• Prepare and update all necessary quality reports as per customer requirements.
• Develop strong relationship and develop strong communication strategies with customer team that facilitate positive interaction based on professional and timely responses.
• Perform tests and measurements using existing measurement equipment’s based on the sampling plan.
• Complete supplier Quality Management System audits for purposes of approve & maintain, and to work with suppliers to close out any audit findings.
• Perform the process capability and performance study as per plan.
• Responsible for PPM monitoring & improvements plans for strategic customers.

E-600, Phase-7, Focal Point, Ludhiana

• Responsible for the Quality Assurance Activities (In process)
• Maintaining 5s on the work shop area & Conduct Audit as per plan.
• Control of non conformity product & maintain their record.

Master Of Business Administration - Mba, Business Analytics

Bachelor Of Technology (B.Tech.), Mechanical Engineering, First Division

12Th, Science, 63%